Segregation Administrator - HMP Dovegate

Uttoxeter | Other

Salary:  £22,500 - £25,000 (Depending on experience)

Working hours: Full-Time - 40 hours (Flexible) - Monday to Friday



HMP Dovegate is a category B male establishment prison based on the Staffordshire/Derbyshire border near Uttoxeter. The operational capacity is for 1100 prisoners, and it takes a whole team of people to keep the facility safe, secure and in proper working order.


As our Segregation Administrator, you will be providing support to the Segregation Unit, you will conduct operational and administrative duties while working closely with prisoner custody officers and the custodial operational manager. You will also ensure a high level of security and confidentiality is maintained in relation to staff and prisoners, and that all information, both written and oral, is treated confidentially. A key element of this role is computer-based working therefore you will need to possess a high level of office base skills.


Your key accountabilities consist of but are not limited to:


  • Maintenance of prisoner records and segregation paperwork.
  • Processing and administration of data in Segregation.
  • Data protection application and process of appeals - Data Protection Champion for the unit.
  • Provide the men in the unit with information regarding the unit and their reviews.
  • Maintain supplies in the unit including distraction packs, library items and stores.
  • Attend and minute the weekly segregation meetings.



What you need to do the job




  • Excellent administration skills / experience of working in busy office environment
  • Excellent communication skills, both written and oral
  • High level skills with Microsoft Word and Excel





  • Previous experience of working in a segregation unit.


Why Serco?

Meaningful and vital work: As part of a highly collaborative team, you'll be able to strongly influence hiring managers efforts that help us deliver vital services.

A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find.

Great people: You'll find yourself working with a variety of highly motivated, supportive, and experienced colleagues, where no two days are the same.


What we offer

  • Pension - 6%
  • Childcare vouchers
  • Bike4Work scheme
  • Employee Assistance Programme
  • Chance to contribute to innovation in the public services
  • A company passionate about diversity and inclusion
  • Serco Benefits package - discounts include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships
  • A safe and supportive culture
  • A company passionate about diversity and inclusion



About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
17/02/2023 01:10:00
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