Senior ERP Project Manager

Solihull/Hook/London | IT & Telecoms

Senior ERP Project Manager  
Hybrid attached to the Solihull/Hook or London Office
Full Time, Permanent 

Up to £60,000 - £75,000 (dependent on experience) 


Here at Serco, we are seeking a Senior ERP Project Manager to take full responsibility for the definition, documentation and successful completion of complex projects. These projects have a significant business, political and high-profile impact.

You will ensure that effective project control, change control, risk management and testing processes are maintained. You will also monitor and control resources, revenue and capital costs against the project budget and manage expectations of all project stakeholders.

This role will involve overseeing all internal delivery teams as well as any external partners/suppliers delivering as part of the project and is positioned within the Build and Run functions of the MyTechnology team.

As part of this you'll:


  • Manage the delivery of large and complex IT work-packages requested as part of a wider Business Project/Programme or as standalone projects
  • Ensure that IT deliverables are to the required standard of quality, within the constraints of time and cost
  • Be responsible for managing budgets, providing accurate financial workbooks in line with the Serco financial cycle
  • Manage delivery partners/suppliers to ensure they deliver in accordance with the contracts' (SLA's)
  • Hold responsibility for planning Service Acceptance and working with Operations team to ensure ready-for-service is achieved
  • Support project boards as required by the business or chairing project boards for internal projects, chairing delivery team meetings (or Scrums) as required

What you'll need to do the role:


  • Significant SAP and project management implementation experience
  • Previous exposure to IT Change and IT projects as an IT Project Manager
  • Strong experience in dealing with senior business users, determining delivery scope and priorities as well as resolving issues
  • Knowledge of MS Project, SAP ECC, ECC HCM, SRM and SAP Analytics Cloud
  • Foundational understanding of Systems Integration, Systems Development Life Cycle Methodologies, Quality Assurance and Testing, Requirements Gathering, and Systems Analysis and Design
  • Proven history and track record of completing quality Technology projects on time, as well as a proven track record in coaching and mentoring others to success
  • Knowledge of application development and system architecture
  • Must be willing to undergo BPSS security clearance. In some cases, SC may be required


Why Serco:


Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won't be hard to find. You'll also work with great people. You'll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.


What we offer:


  • Company car
  • Bonus scheme - 5% on target, 10% exceeding targets
  • Private healthcare
  • Flexible working considered
  • Pension - 6%
  • A company passionate about diversity and inclusion
  • Growth and development opportunities - Serco will support with a range of qualifications
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Bupa Anytime HealthLine, Simply Health Plans and more
  • Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
  • Up to 25 days annual leave plus bank holidays, with the option to purchase more
  • Life assurance


About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.



Please click on the apply button to be taken to our careers website


Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.


We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background. 

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Contract Type
Expiry Date
08/03/2024 01:17:00
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