Senior Finance Coordinator

Swindon | Other

Senior Finance Coordinator

Defence Academy, Shrivenham, SN6 8LA

Full Time, Permanent (37.5 hours per week) 

£28,169 per annum plus benefits 


The Senior Finance Support Coordinator role is to manage the Finance and Payroll team to support the Serco operational and functional managers to provide timely and accurate financial administration information and services to both its internal and external customers on behalf of Serco across the DACI and JSCSC contracts at the Defence Academy. 


The Senior Finance Support Coordinator will be a champion of the processes in their area, providing appropriate guidance and governance when requested.  The Senior Finance Support Coordinator will develop and maintain all the finance and administrative tasks under their control, ensuring they are relevant and up to date. The role will maintain and cultivate a strong relationship with the senior management team (SMT), finance business partners (FBP) and the offshore centre of excellence.


As part of this role you will:

  • To provide administration and financial support to the senior management team and both the DACI and JSCSC Contracts.
  • Assist in the finance activities undertaken across the site, including: raising fixed fee; ad hoc PO's; invoicing of customer billing, with regards service variations; pass through and rechargeable costs.
  • Petty cash administration.
  • Managing change requests with regards to subcontractors.
  • Dealing with supplier queries on invoices to ensure timely payment
  • Provide information to AFBPs for the unbilled invoices, to ensure unbilled invoices are kept to a minimum and issues escalated.
  • Build key relationships with external & internal customers
  • Support to offsite Centre of Excellence (CofE) and Shared Service Centre (SSC)
  • Direct line management of staff including 1-2-1's, PDR's, absence management, holiday entitlements day to day support, training and coaching
  • Recruitment to fill gaps within own team and to assist in other recruitment cycles for colleagues when required.
  • Stakeholder management to provide a high level of customer service at all times
  • Work in line with GDPR regulations
  • Continually review own and teams processes to drive streamlined improvements
  • To provide absence cover for other posts within the Support Services team, when required.
  • Monitor and update team's Work Instructions and review and update own as required.
  • Cover Serco payroll administration if required
  • Support colleagues and promote continuous improvement sharing ideas
  • Any other tasks as directed by the Support Services Supervisor. 


What you'll need to do the role:

  • Good level of general education, with GCSE's (A-C) or equivalent in English and Mathematics.
  • Previous administration and finance experience.
  • Knowledge/understanding of general office practices
  • PC literate, with experience in MS Office including Outlook, Word, Excel and PowerPoint.
  • Ability to work in a team.
  • Ability to work unsupervised.
  • Ability to cope under pressure.
  • Good attention to detail.
  • Good communication and interpersonal skills.
  • Good understanding of finance systems (ideally SAP) and standardised processes.
  • Is able to interact at all levels and with different cultures.
  • Is able to give an unremitting commitment to building sound working relationships with the operational team, Guided Buying and the SSC finance team.
  • Is able to work in a structured and methodical manner, deadline driven.
  • Continually seeks improved and more efficient methods of working.
  • Seeks clarification by testing understanding.
  • Flexibility to take on additional responsibility as required. BPSS clearance (Prior to Appointment) and SC.


The Defence Academy sits within a beautiful and secure site which hosts 2 lakes and is surrounded by acres of scenic woodland. The Academy trains the future commanders and staff officers of all three UK Armed Services and those from many countries around the world. Other benefits of working on this site include:

  • Free, secure onsite parking.
  • Opportunity to join many sports and activity clubs (heavily subsidised subscription costs).
  • Gym membership, the site boasting 2 fully equipped gymnasiums.
  • Site also has a heated outdoor swimming pool (open May-Sep).
  • 18-hole golf course (annual membership circa £375).
  • Fully equipped riding stables, with the opportunity for lessons.
  • Other sporting facilities include tennis courts, Astro-turf football pitches and much more.


What we offer:

  • 25 days annual leave plus bank holidays and the chance to purchase additional days.
  • Serco-Flex - local working policy which supports home working options dependant on role requirements.
  • Serco discounts which include cinema, entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • We are constantly challenging ourselves and each other to deliver brilliantly, and you will too, working in a company passionate about diversity and inclusion. 
  • A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, apprenticeships, formal study and much more to support you to build your career with Serco.


Why Serco

Meaningful and Vital Work - Everyone in our Defence business has an important role to play in the smooth operation of the UK's Armed Forces. Whether you're joining us from the military or from a civilian background, you'll take great pride in supporting the military and the care we take of our defence customers.


A World of Opportunity - With over 70 military contracts here in the UK and a wide variety of roles, Serco can offer excellent opportunities for progression, whether that's in Defence or in another part of our multi-sector business. We also support our teams with a range of training and accreditations, from apprenticeships to chartered statuses.


Great People - Within Serco you'll find diverse and inclusive people that are driven by the same can-do attitude and values of Care, Trust, Pride, and Innovation. We are proud of who we are as individuals - and of how we come together as one team.


About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


We're also a signatory of the UK Government's Women in Defence Charter



Please click on the apply button to be taken to our careers website.


Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.


We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background. 


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Expiry Date
08/10/2022 06:27:00
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