Senior Technician

Dumfries | Other

Senior Technician

Dumfries & Galloway Royal Infirmary

Dumfries, DG2 8PS

Full Time, Permanent (37.5 hours per week)  

£33,800 per annum plus benefits (plus £3000 AP duties once appointed + £2340 on call) 

Here at Serco, we're looking for a Senior Technician to join us at Dumfries & Galloway Royal Infirmary. The Senior Technician will work closely with the Site Engineer and will be responsible for ensuring the compliance with all relevant technical, statutory and safety standards and procedures as well as reviewing reports from contractors following site visits, services, or inspections.


The post holder will provide technical support and information to colleagues and senior managers and contribute to the development of the Hard FM strategy and management of new works, improvement, and refurbishment projects. The post holder will participate in a management on call rota.


Main responsibilities of the role include:

  • Undertake surveys of the facility and prepare or amend maintenance programmes, advise of budgetary implications and report on areas of non-compliance with statutory and mandatory standards.
  • Manage the safe and efficient operation and maintenance of a range of complex mechanical and electrical engineering services.
  • Manage orders and supply of goods, services, and contractors to ensure cost effective and efficient delivery of service.
  • Support the implementation and monitoring of policies and procedures for the Hard FM Service such as the Permit to Work System and Emergency Procedures in line with Serco SMS and relevant SHTM's.
  • Provide specialist knowledge and undertake Authorised Person (AP) duties and assist in the implementation of all relevant guidance in this regard for all disciplines within their competency e.g., AP duties HV/LV, boilers & pressure vessels and confined spaces, Medical Gases, and other complex critical engineering systems such as standby generators, water systems, ventilation and air conditioning, sterilisers, goods and passenger lifts and controls and building management systems (BMS).
  • Manage Hard FM maintenance personnel in the operation and control of engineering planned preventative maintenance schemes to ensure assets are maintained to the requirements of the contract and in accordance with good practice.


What you'll need to do the role:

  • Educated to a degree level, however a relevant professional qualification HNC or HND in either mechanical or electrical engineering with appropriate endorsements will be suitable for this role.
  • Completion of a City & Guilds / NVQ or equivalent in engineering, mechanical or electrical apprenticeship.
  • Able to demonstrate a high level of knowledge and expertise across a wide range of techniques and processes relevant to hospital engineering.
  • Previous experience of direct line management of staff, and an understanding of customer care and experience of managing client relationships.
  • Previous experience working within a hospital or healthcare environment is desirable, however consideration will be given to applicants with adaptable skills and experience.
  • Excellent communication and interpersonal skills.
  • PC literate and knowledge of using CAFM systems and general IT skills.
  • Self-motivated and ability to motivate and develop a team.


Why Serco?
Meaningful and vital work: Working within a Hospital at Serco means that you'll play a critical role in ensuring that patients continue to receive the support that they need 24/7.
A world of opportunity: It takes a diverse team to support a hospital and we're big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you'll find all the opportunity you need to evolve your career.
Great people: Hospitals are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital.

What we offer

  • Up to 6% contributory pension scheme.
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • The chance to make a positive difference to the wider public.
  • Interesting, varied, and enjoyable work.
  • A company that recognises your contribution.


About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
22/06/2023 02:48:00
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