Senior Workshop Supervisor

London | Other

Senior Workshop Supervisor
Full Time, 40 hours per week, Permanent 

Between £42,500- £45,000 per annum



Here at Serco, we are seeking an experienced Senior Workshop Supervisor to lead a team of vehicle workshop mechanics/fitters, allocating workload and managing the daily workshop operation in line with Serco company policies and DVSA Operator Licence requirements. You will be required to co-ordinate resources and liaise with internal and external key contacts to ensure operational fleet availability is delivered on time and to a quality standard whilst remaining within budget and compliant with all legal and operational legislation.


As part of this you'll:

  • Manage, daily, the vehicle internal maintenance delivery including all vehicle maintenance costs and quality of work undertaken.
  • Drive down associated costs through innovation and application of Shared Maintenance Best Practice.
  • Personnel management of the internal company vehicle maintenance employees
  • Manage any 3rd party supplied vehicle maintenance monitoring the service provided to ensure their compliance with the contract SLA and that they meet our legislative obligations. This management is to include all vehicle maintenance costs and quality of work undertaken.
  • Continually review workshop and maintenance efficiency, embracing and promoting Continuous improvement amongst all colleagues implementing those improvements where required.
  • To support the National Workshop Manager/ Regional Fleet Manager with the management, development, and implementation of a vehicle procurement and disposal programme reflecting the operational requirements.
  • Maintain the fleet inventory and asset register, including current asset locations, through FMS.
  • Maintain the workshop tooling inventory and asset register, including current asset locations and their associated Mandatory inspections.
  • To maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities.
  • Influence change through innovations and reviewing the suitability of new products
  • Review of monthly ad-hoc invoice charges with National Workshop Manager/ Regional Fleet Manager
  • There will be an opportunity to gain the TM CPC qualification
  • As part of the role, the individual will be required to attend other locations as directed for business needs.


What you'll need to do the role:

  • Hold the National Certificate of Professional Competence in Large Goods Vehicles, or be prepared to undertake relevant training to achieve it.
  • Have a thorough understanding of UK and EU road transport legislation, including Goods MoT requirements and Construction and Use regulations.
  • Ideally hold a recognised Fleet Engineering Certificate or have the required experience in fleet maintenance management
  • Must have experience in the role of a workshop supervisor



Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won't be hard to find. You'll also work with great people. You'll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.


What we offer:

  •  Up to 6% contributory pension scheme
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health Plans, Annual Leave Purchase Scheme and more
  • Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
  • Committed to professional and personal development with a wide range of training and coaching



About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
01/05/2024 01:10:00
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