Service Engineer

Day to day duties include visiting customer sites carrying out planned and preventative maintenance and other service activities on our complete range and third party products.

Individuals will be able to follow logical and systematic steps to diagnose existing and potential faults.

You will recommend improvements to our customers and provide quotations on prospective work such as preventative care i.e. replacement of wear and tear parts to avoid breakdowns between service visits, upgrade’s to improve functionality and the benefits of a 24/7 service agreement with the Company.

Ideally you will have experience within the service industry and will be able to meet weekly/monthly KPI’s set.

Although full training is provided the ideal candidate will have the following:

• CSCS Card

• NVQ in door systems and repair

• EN16005 (Pedestrian Door Sector)

• Mechanical and/or electrical knowledge

You will have excellent organisation and communication skills to ensure the best service is delivered to our customers as well as the willingness to go the extra mile for our customers, which includes flexibility regarding working hours, call outs and weekend work.

Our employee benefits include:

25 days annual leave per year, plus statutory bank holidays
Annual profit share bonus or competitive commission structure (dependant on the role)
4% employer contributed pension scheme
4x salary life assurance scheme
Enhanced family leave pay
Employee proactive healthcare
Confidential employee assistance support line and access to free counselling
BenefitHub - discount retail benefits platform
Fully provided uniform and van stock
Company events
Free on-site office parking
Complimentary office refreshments

This is an excellent opportunity to join a successful market leading Company, please visit our website at: https://www.faacentrancesolutions.co.uk for more information.