Shift Coordinator

Wingston , Leicester | Other


Are you an expert in rostering and shift management? Are you looking for an opportunity to showcase your administrative skills? Look no further! Join our team at HMP and YOI Fosse Way, the brand-new resettlement prison in Leicester, and become a part of the Government's investment in creating modern and innovative prison places to truly rehabilitate prisoners.


As a Detail Coordinator, you will play a vital role in ensuring the establishment has the correct daily operational staffing levels in synchronisation with the most relevant staff profiles. You will find effective solutions to the operational difficulties that may present themselves and communicate and work in unison with the Training Coordinator to ensure the mandatory and desired training programs are scheduled/planned on a rolling basis.


You will act as a central point of contact for colleagues who may seek advice and/or guidance on shift patterns, annual leave, TOIL, overtime, etc. and support and cover the Central Detail Administrator's role when necessary.


What you will need 

To be successful, you must have a good knowledge of all Microsoft Office packages, including work, access, and excel. You must also possess excellent administration skills and have previous experience in rostering and shift management.


Join us in our mission to reduce re-offending and provide a secure, safe, and decent environment for prisoners. Apply now and become a part of a team that makes a real difference in people's lives!


 Why Serco


Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives.

A world of opportunity: Our diverse UK-wide operations offer unrivaled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.

Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment. 




What we offer

  • Salary £23,000 - £26,000

  • Pension - 6%

  • Employee Assistance Programme

  • Serco Benefits package - discounts include cinema, merlin entertainment and online shopping discounts, discounts on mobile phone plans and leisure centre memberships

  • A safe and supportive culture

  • Chance to contribute to innovation in the public services

  • A company passionate about diversity and inclusion



About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
09/03/2024 01:21:00
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