Shop Assistant

Gatwick | Other


Serco: Gatwick Immigration Removal Centre

Permanent, Full Time 

£24,366.78 per annum + Excellent Corporate Benefits Package


Here at Gatwick Immigration Removal Centre we have an exciting opportunity for an experienced Retail Assistant who can develop and maintain effective relations with the customer and external suppliers. This position requires someone with strong interpersonal skills, good oral and written communication and supervisory skills with a basic understanding of risk and conflict management.


The key purpose of this role is to provide a comprehensive and efficient shop service to residents, dependent children and Staff. You will manage stock control systems to ensure that adequate stock levels are maintained at all times and operate/participate in the ordering process.


You will use computer-based software in order to service the residents shop requirements and ensure that stock is held appropriately and securely to ensure that shrinkage due to theft or deterioration is minimised. You'll ensure that detailed and accurate sales and purchase records are kept so that payment to suppliers can be efficiently progressed and liaise with other departments when required.


What you'll need to do the role?


You will be self-motivated and able to use your own initiative and work to tight deadlines. This is a role in which requires excellent organisational skills and also requires the following:


  • Experience of working within a retail environment
  • Experience of working in a high-pressured operation.



About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
31/07/2024 01:19:00
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