Site Manager

Lincoln | Other


Serco: AASC 

Permanent, Full Time

Starting salary £36,000 per annum + Excellent Corporate Benefits Package


Here within our Asylum Accommodation and Support Services Contract (AASC) we focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation. 


Due to significant growth within our Justice & Immigration (J & I) contract we are looking for a Site Support Manager to join the team at a new site in Lincoln, providing asylum seeker accommodation. Reporting into the Head of Operations, this is an integral role supporting the day-to-day operations delivery, holding responsibility for Inventory Asset Management, Supplier Management and providing support as required to the Operations Managers.


You will play a paramount role in ensuring our residents are always supported positively, with respect and decency, whilst delivering on accountabilities such as:


  • Ensure effective stakeholder management with Supplier leads that promotes a good quality service is being delivered and any risks/opportunities are known about swiftly.
  • Ensure effective delivery of supplier services is taking place and any performance issues effectively managed and where appropriate escalate to the Head of Operations and Operations Director.
  • Inventory Asset register management with equipment to the value of over £2m
  • Budget management and effective reporting.
  • Deal with stock invoice queries.
  • Monitor stock movement.
  • Contribute to good communication practice and deal with resident requests and grievance procedure as directed.
  • Maintaining security processes and dynamics in the area of work
  • Work with the HSE Manager to ensure all COSHH storage requirements and appropriate risk assessments are in place.
  • Coordinate and lead monthly stock audit/reconciliation.


The above non exhaustive list will be clear in highlighting the variety of this role alongside the responsibility for varying aspects across the site! It is essential you have experience if working in a management role and have the required budget management and financial reconciliation skills. You will be confident in managing multiples task and effectively managing stakeholders.


What you'll need to do the role


Minimum 2 years in a management role with clear, proven record of operational delivery. 


Ability to manage multiple tasks/projects simultaneously.  


Although site based, you may be required to travel at times therefore a valid UK driver's licence is essential and flexibility to travel when needed.


Why Serco


A place you can make an impact With approximately 20,000 asylum seekers and more than 5,000 properties you'll be delivering an essential service that touch people's lives.


A place you can count on  - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.


A place for you  - We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment.


What we offer


  • Pension - up to 6%
  • Employee Assistance Programme
  • Chance to contribute to innovation in the Immigration sector
  • A company passionate about diversity and inclusion
  • A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
  • A safe and supportive culture




About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
20/06/2024 01:20:00
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