Social Worker

Gatwick | Health & Nursing



Serco - Location Base: Gatwick IRC

Permanent, Full Time 

£43,943 pa + Excellent Corporate Benefits Package


This contract is for our UK&E Justice & Immigration business with the UK Home Office Immigration Enforcement department to manage the Gatwick Immigration Removal Centres (IRC). Under the Gatwick IRC and PDA contract, we manage and operate both the Brook House and Tinsley House IRCs, as well as providing Pre-Departure Accommodation services.)


Gatwick Pre-Departure Accommodation (PDA), opened in June 2017 and can accommodate a family at a time in self-contained apartments within a secure facility which respects privacy and independence.  Families will only be referred to Gatwick PDA based on advice of the family returns panel, an independent body of child welfare experts, and will stay for no more than 72 hours before their departure from the UK. In exceptional circumstances, with ministerial authority, this may be extended to 1 week.


Serco is responsible for all aspects of resident safety, security and welfare provision at Gatwick PDA (excluding healthcare services) together with facilities management and catering. 


We have an opening for a Social Worker to join our team. Reporting to the Assistant Director Safeguarding, the Social Worker will provide professional safeguarding advice relating to children and families residing at Gatwick PDA. The Social Worker is to take a high-profile role being active, visible and accessible, spending the majority of time out and about engaging with staff and families. At all times the Social Worker will act as a positive role model to staff and residents. They will demonstrate commitment to collaborative working as part of the Gatwick IRC team providing support and guidance on a range of safeguarding and child protection concerns.  At times, the Social Worker may also be asked to provide guidance on other matters within the IRCs, such as age dispute cases, vulnerable residents  or those who may have a learning disability.


What you'll need to do the job


This is an opportunity for someone that holds a Social Work Qualification (minimum 3 years qualified).


We are looking for someone with experience of working with families from a diverse range of backgrounds.  The ideal candidate will be passionate about delivering high standards of care to vulnerable families as part of a multi-disciplinary team.


Why Serco


Meaningful and vital work - The nature of our business means you will do interesting work that matters.


A world of opportunity - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.


Great people - We are a motivated team who will encourage you and help you to succeed. You'll have the resources and training you need to do your job in a diverse and supportive environment. 


What we offer


  • Up to 6% contributory pension scheme
  • Serco benefits package - includes cinema, merlin entertainment, discounts on mobile phone plans, leisure centre memberships and online shopping discounts.
  • Serco ShareSave- - where employees can own a part of the company and invest in their future.
  • Employee Assistance Programme
  • A safe and supportive culture
  • The chance to make a positive difference
  • A company passionate about diversity and inclusion


About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
08/08/2024 01:17:00
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