Strategic Communications Subject Matter Expert

Riyadh | Other

Strategic Communications Subject Matter Expert

Make a difference every day

The Job Opportunity

Since 1947, Serco Middle East has been supporting governments to deliver public services across various sectors (Transport, Healthcare, Citizen Services and Defence), enabling transformation and ensuring the delivery of world class services. We are extremely proud of our partnerships with government and semi-government entities and what we continue to achieve together.


In the Middle East, we employ more than 5,500 people across four countries including the United Arab Emirates, the Kingdom of Saudi Arabia, Qatar and Iraq. Our employees remain our greatest asset.


To support Serco's continuous growth and delivery of world class services, we are currently bidding for a new project in Saudi Arabia and we are looking for a Strategic Communications Subject Matter Expert.


This opportunity offers the flexibility of working remotely if you have the right to work/remain in a country where Serco has a legal entity in.


The hiring for this position is subject to contract award.


Key accountabilities

The Strategic Communications SME will be accountable to the Strategy Project Manager and Programme Director for delivery of a series of strategic communications-related, mandated (contracted) deliverables, to the client's satisfaction in terms of time, quality and budget. They, together with the support of the Strategy Project Team, will also be accountable for stakeholder management. Strategic Communications leadership, strategic thinking, and leadership of change. Ability to prepare and formulate strategic and operational communication plans with skill. Ability to analyse data, extract statistics, and display results as well as sense strategic nuance. Preparing strategic and operational communication plans in light of the strategic objectives of the client.


What we are looking for in our candidates:

  • Exceptional analytical and problem-solving skills.
  • Excellent communication and presentation skills.
  • Ability to develop strong relationships with stakeholders.


Specific requirements

  • Master in Strategic Planning / Communications, Business Administration or equivalent.
  • PRINCE2 qualified or equivalent.
  • Extensive experience of Strategic Communications Plan development and delivery,
  • In-depth knowledge of strategic communication planning methods, concepts, and tools.


    Working with Serco

    At Serco, not only is the nature of the work we do important, everyone has an important role to play.  



    We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


    Join Us


    By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), and SercoUnlimited (Disability). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


    We take pride in what we do


    Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit for more information.

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    Contract Type
    Expiry Date
    21/06/2023 02:59:00
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