Job type: Permanent, full-time
Working Hours/ Pattern: 37 hours per week - Work on a rota all between 05:00 and 17:00
Serco's Environmental Services provide a complete waste and recycling service on behalf of the residents and community in Sandwell. With a professional, dedicated and friendly team of Refuse and Recycling staff, we ensure that streets, homes and businesses are kept clean, safe and tidy, whilst providing the very best levels of customer service to all members of the community that we serve.
An exciting opportunity has arisen, as we are recruiting for a Street Cleansing Supervisor to join the team working 37 hours per week on a rota basis.
The main purpose of this role is to ensure all the street cleansing services run efficiently meeting the KPI targets for these services avoiding financial penalties through non achievement of the targets.
Management of health and safety and environmental standards and regular monitoring to ensure these are maintained.
On a day to day basis the services you will manage include organising staff working rota as well as arranging sickness cover, issue work instructions to street cleansing staff, Monitor staff performance, Manage under performance and non-compliance, Managing the removal fly tips and animal carcasses from the highway, Required to be on out of hours rota, Occasional Supervisor holiday and sickness cover and any other duties as required.
Previous experience successful managing a team with good people management skills
We are looking to hear from candidates who have a good understanding of IT systems, sales and some experience in a customer facing role.
You will have strong management, communication and interpersonal skills, be self-motivated, organised and have a calm attitude to be able to deal with staff and customers in an efficient manner.
It is essential that you have a driving license to be considered for this role
Willingness to undertake further training
Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives
A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.
Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment.
What we offer
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Please click on the apply button to be taken to our careers website
Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.