Stowmarket, IP14 5AT
£34,000 per annum
Serco's Environmental Services provide a complete waste and recycling service on behalf of the residents of our local communities. With a professional, dedicated and friendly team of Refuse and Recycling and Street Cleansing staff, we ensure that streets, homes and businesses are kept clean, safe and tidy, whilst providing the very best levels of customer service to all members of the community that we serve. And right now, we have an opportunity for like-minded Refuse & Recycling Supervisors to join our team of essential key workers and help us make a positive difference to the environment we all live and work in.
You will be the public face of Serco's Environmental Services team in the community. As a supervisor, you will induct, manage, motivate and lead your team, ensure they understand their KPIs and support them in achieving these and contribute to a culture of continuous improvement wherever possible. We are on the front line when it comes to making sure our community remains a beautiful, safe and clean place to live and work, a responsibility we take great pride in.
We know that Environmental Services workers are our community's unsung heroes and it can be pretty hard work, but we can offer you the opportunity to go home each day with a sense of community spirit, pride in your work, belonging within a supportive and diverse team and the knowledge that your work is making a difference in helping to promote a cleaner, greener living and working space for everyone in our communities.
You won't be doing this alone either. Our team is made up of professional, friendly, and supportive teammates, including managers who began their careers with Serco as Loaders and Drivers who now hold Supervisor, Operations Manager and Contract Manager titles.
We are dedicated to the ongoing development and career progression of our team, with outstanding training opportunities made available to you, along with the chance to undertake additional qualifications.
What you'll need to do the role
To be considered for a position within our team, you will have strong communication and interpersonal skills as well as be self-motivated with the willingness to undertake further training when required and work well within a team.
You should have experience of working in a Team Leader or Supervisor position, ideally leading a blue-collar workforce, good IT skills and a HGV licence.
We are looking to hear from candidates who are flexible with shift patterns and have the willingness to go the extra mile when required. You will be expected to be someone who can demonstrate strong customer service skills and are happy in dealing with members of the public.
Previous experience of working with refuse collection is not essential but is desirable.
Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives
A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.
Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.