Support Services Lead Admin

Swindon | Other

Support Services Lead Admin - FTC

UK Defence Academy, Swindon, SN6 8LA

Full time, 12 months FTC

£23,570 per annum plus benefits


Serco is contracted to provide Total Facilities Management to the Defence Academy of the UK (DA). This prestigious establishment is responsible for post-graduate education and most of the command, staff, leadership, Defence management, acquisition, and technology training for members of the UK Armed Forces and MOD Civil Servants. Serco supports the DA as the MOD's primary link with UK universities and international military educational institutions.


Serco have an exciting new role as a Support Services Lead Administrator for a fixed term contract of 12 months. You will provide general administrative support to the department and Team Leaders.  The role sits within the Support Services Department and provides may include imbedded support to our military and civil service customers at the Defence Academy.

This role would be perfect for someone looking to do a year in industry for a 12 month placement.


Key Accountabilities:


As part of this role you will work in the Support Services department to gain an overall knowledge of some of the following areas that Support Services are responsible for:


  • Finance and Payroll
  • Travel
  • PA support
  • Purchasing
  • Welfare support
  • Medical Centre support
  • MOD administration support
  • Events, Protocol and Defence Engagement
  • 3rd Party Income Generation Events
  • Security and Vetting
  • Serco uniforms and staff induction
  • To provide administrative support to the Leadership team and assist with special projects
  • To provide cover for other Lead Administrators during periods of increased workload or absence.
  • Continuously examine processes and make recommendations for improvements.
  • Be proactive within the department and assist your colleagues and customers to achieve a high level of service




What you'll need to do the role:


  • Good level of general education, with GCSE's (A-C) or equivalent in English and Mathematic
  • Excellent communication and interpersonal skills at all levels
  • Good attention to detail
  • Ability to work under pressure



The Defence Academy sits within a beautiful and secure site which hosts 2 lakes and is surrounded by acres of scenic woodland. The Academy trains the future commanders and staff officers of all three UK Armed Services and those from many countries around the world. Other benefits of working on this site include:


  • Free, secure onsite parking.
  • Opportunity to join many sports and activity clubs (heavily subsidised subscription costs).
  • Fully equipped riding stables, with the opportunity for lessons.
  • Other sporting facilities include tennis courts, Astro-turf football pitches and much more.



 What we offer:


  • 25 days annual leave plus bank holidays and the chance to purchase additional days.
  • Serco discounts which include cinema, entertainment and online shopping discounts, discounts on mobile phone plans and leisure centre memberships.
  • We are constantly challenging ourselves and each other to deliver brilliantly, and you will too, working in a company passionate about diversity and inclusion. 
  • A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.



To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We're also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.


Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 



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Contract Type
Expiry Date
02/08/2024 11:55:00
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