Support Services Manager
Bordon, GU35 9JE
Full Time, Permanent (39 hours per week)
Monday - Friday (on-site)
Competitive salary plus benefits
At Serco, we provide operations and maintenance support to the US Air Force Satellite Control Network (AFSCN) and Telemetry and Command Station (TCS) at Oakhanger, Hampshire. We are currently recruiting a Support Services Manager to join our team in Bordon who will be responsible for the day-to-day operational delivery and site activities, ensuring the customer and site stakeholders are kept informed and supported where necessary.
As our Support Services Manager, you will provide line management support to a team of approx. 30 employees, with approx. 4 direct reports. You will ensure appropriate corporate governance is in place to comply with assurance and other legal requirements as well as ensuring that contract requirements are effectively delivered across TCS. You will lead the operational service delivery of contract compliance activities on the TCS site, meeting KPI targets, quality compliance, safety, audits, continuous improvements, and other contractual obligations.
You will have daily responsible for the performance of multiple departments including Communication & IT, Facilities, Logistics, Purchasing, Maintenance, Security and Administration functions.
Main responsibilities of this role include:
What you'll need to do the job:
What we offer
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Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Silver Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.