Talent Acquisition Administrator - Fixed Term

Home Based | Admin/Secretarial/HR

Location: Home Based

Type: Fixed Term, 6 months


The Talent Acquisition team are responsible for hiring people who deliver essential public services in defence, transport, justice, immigration, healthcare, and citizen services.


We are currently recruiting for 2x Talent Acquisition Administrators on a fixed term basis for 6 months.  The roles will be responsible for processing and completion of PECS vetting security clearances and various other recruitment administration support.  Working closely with the current members of the Talent Acquisition for PECs team you'll ensure the timely and efficient processing of security clearance applications to enable successful candidates to gain suitable enhanced security clearance for the PECS Contract.   Key duties include (but are not limited to):

  • Handle vetting enquiries from stakeholders which includes Serco Vetting team, candidates and contract
  • Provide ad-hoc administrative support to the TA Team including CV sifting, telephone screening and interview scheduling
  • Will be expected to perform basic office duties as demanded by the job role which includes working with a database / spreadsheet, responding to communications, , recording and despatching them in a timely manner.
  • Provide excellent customer service on all administrative guidance on transactional and recruitment related queries.
  • Work with sensitive data in line with data protection legislation and support GDPR compliance; due to the important and sensitive data, must act with probity and integrity at all times
  • Demonstrate a high level of empathy and patience using the customer first approach.


What you'll need to do the role:

Due to the nature of this role, we are seeking candidates who have demonstrable experience working in a administrative role, experience with security & vetting requirements would be high advantageous.  You'll be highly organised, detail orientated and comfortable dealing with a variety of tasks in a high volume, fast paced working environment.  You'll be speaking with candidates and with other members of the team daily, so you'll need confidence and professionalism as well as excellent communication skills.


We use a variety of online tools and technology, so you'll be happy working with Office 365 applications and other platforms.


Why Serco?

  • Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives.
  • A world of opportunity: Working at Serco provides exposure to a wide variety of people and sections of our business. You'll also be part of a large and ever-evolving recruitment team.
  • Great people: The team at Homer Road is hugely knowledgeable, experienced and friendly - with a working culture that respects and supports your work/life balance and career development.


What we offer

  • £22,500 per annum (pro-rata for 6 months)
  • 25 days leave, plus bank holidays (pro-rata) and the chance to purchase more! Matched pension up to 6%
  • An autonomous, supportive and flexible-working culture in a company passionate about diversity and inclusion 


If you think this role would suit you, working in an exciting and challenging environment, please apply now and upload a copy of your CV and covering letter.


About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
30/03/2023 10:47:00
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