Technical Engineering Officer - Electrical

Norwich | Other

Technical Engineering Officer - Electrical
Norfolk & Norwich University Hospital

Norwich, NR4 7UY

Full Time, Permanent (37.5 hours per week)
£36,986 - £43,372 per annum plus benefits (plus on call allowance)


Reporting into the Technical Engineering Manager (Electrical) you will be part of the senior engineering services team providing high level technical support within the Hard FM estates service delivered by Serco to our customers at the Norfolk & Norwich University Hospital.  This includes support to the front line day to day maintenance team, small works, lifecycle replacement work and capital projects.


Working as part of a team supporting both the electrical and mechanical infrastructure and assets, this is a key leadership and technical role responsible for managing, implementing, monitoring and maintaining statutory, mandatory and contractual compliance across all services to include; High Voltage and Low Voltage Systems, Lighting Systems, Ventilation Systems, Fire Alarm Systems, Cooling Systems, Building Management Systems, UPS and IPS Systems, Security Systems etc.


We are offering the opportunity to work in a diverse technical environment that provides the scope to not only expand and broaden existing skills, but develop new skills across a wide range of plant and equipment in what is a specialised engineering environment within the NHS.


We are looking for a self-motivated, flexible, customer focussed and pro-active individual with strong work ethic and proven experience and knowledge of electrical infrastructure, systems, plant and equipment to join our team.


Main responsibilities of the role include:

  • Prepare and review maintenance policies, procedures, risk assessments and method statements for plant and equipment related activity.
  • Manage and maintain compliance to appropriate legislation, standards and guidance.
  • Management and input into third party contractor services.
  • Ensure all relevant statutory inspections etc are carried out in line with requirements.
  • Manage and promote zero tolerance Health & Safety culture.
  • Utilization of the of the estates CAFM system to manage and plan work to include reactive, planned maintenance, asset management, scheduling etc.
  • Work with Project Managers to provide technical and managerial support in the delivery of capital schemes to include design and commissioning support.
  • Management of specialised systems to include High and Low Voltage Systems, Fire, Ventilation Systems etc.
  • Lead, mentor and development of the front line teams and third party contractors.
  • Co-ordinate and manage engineering shutdowns.
  • Involvement on both internal and external audits.
  • Requirement to work hands on where and when required.
  • Deputise in certain aspects for the Engineering Manager.
  • Participate in the On-Call escalation service to support on site staff out of hours.
  • Carry out Authorised Person duties following training and formal appointment in at least one discipline - discipline(s) to be determined.


What you'll need to do the role:

  • Completion of a recognised appropriate Electrical Engineering Apprenticeship or other relevant structured training programme in a electrical engineering discipline.
  • Appropriate electrical engineering certificated qualifications.
  • Knowledge of Electrical Distribution, IPS and UPS, Technical Fault Finding, Building Management Systems, Fire Alarm Systems and other electrical related systems.
  • Professional approach
  • A good knowledge of workplace Health & Safety and Statutory Legislation
  • Strong work ethic with a professional, flexible and customer focussed approach.
  • Good communication skills.
  • Computer literacy with ability to work with Microsoft applications.
  • People management skills and experience.
  • Ability to work individually as an individually and as part of a Team.


For an informal chat please contact Kevin Moss, Operations Manager on 01603 641125


Why Serco?

Meaningful and vital work: Working within Hard FM at Serco means that you'll play a critical role in ensuring that patients continue to receive the support that they need 24/7.

A world of opportunity: It takes a diverse team to support a hospital and we're big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you'll find all the opportunity you need to evolve your career.


Great people: Hospitals are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital.

What we offer

  • Up to 6% contributory pension scheme.
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • The chance to make a positive difference to the wider public.
  • Interesting, varied and enjoyable work.
  • A company that recognises your contribution.


About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
04/04/2023 03:05:00
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