Technical Services Manager





VIVO, a 50:50 joint venture between Serco and EQUANS, has been awarded places on the Defence FM and Housing Maintenance framework contracts. 

VIVO embodies both experience and innovation. It combines Serco's comprehensive track record delivering engineering, technical and FM services to the UK MOD for over 55 years with EQUANS' market leading FM, energy, asset optimisation and regeneration capabilities. 


Location: Lakenheath


Full time (40 hours)


Key Accountabilities:


  • Overseeing the delivery of Reactive & Programmed maintenance on the Establishment to ensure Key Performance indicators are met and tasks are completed to a standard that meets the contractual requirements
  • Responsible for managing and reporting technical compliance inline with the contract mechanisms.
  • Line Manage a team of Engineers and Operatives
  • Responsible for ensuring that our people are trained, developed, performance managed and supported in order to meet and possibly exceed the expectations of the role, achieve their own aspirations, understand their career path and make this a great place to work.
  • Providing technical support and advice as required to DIO and HoE representatives
  • Ensure all H&S documentation (RAMS) are present prior to both line managed teams and subcontractors being set to work
  • Ensuring that all Maintenance and Billable Works activity carried out on site is conducted in accordance with JSP 375. 
  • Delivering Billable works (<£25k) as directed by Line Manager.
  • Reviewing all Inspection Reports and certification raising the necessary Remedial tasking  and ensuring that Statutory remedials are correctly identified and actioned on the CAFM.
  • Where required providing technical supervisor signature on inspection reports, such as EICRs and mechanical plant servicing.
  • Acting as an On-Call Services Manager as required. 
  • Provide exceptional service to our high-profile client and go the extra mile to deliver to the highest quality standard in all areas




Essential Skills:


  • Mechanical / Electrical qualifications - multi-skilled desirable but will consider single-trade applications
  • Knowledge of relevant Health and Safety requirements including COSHH and RIDDOR
  • Full UK Driving Licence
  • Hold an SMTS or be willing to upskill towards one.
  • Demonstratable experience in managing contractors' maintenance and or construction environment.
  • Must be punctual and reliable
  • Ability to self-motivate
  • Excellent communication skills
  • Experience of working on mechanical / electrical assets within a commercial environment
  • Accredited First Aid qualification
  • Accredited Health and Safety qualification
  • Membership of a relevant professional body

VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.


At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.


We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Employer. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.


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Contract Type
Expiry Date
07/02/2023 02:30:00
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