Technician-Dumfries & Galloway Royal Infirmary

Dumfries | Other

Site Technician


Dumfries & Galloway Royal Infirmary


Full time - 37.5 hours per week


Salary - £28,500.00 to £37,000.00 depending on experience, plus Serco Benefits.



Main Purpose:


The Technician will participate in the rotational shift and on call roster while having the ability to be adaptable and flexible to carry out work including activities which are multi skilled, complex and/or non-routine. Responsible for calibration and fault finding on a wide range of engineering plant and equipment. Undertakes maintenance, servicing, repairs, minor improvement, and capital work across the hospital as directed by Estates management team, ensuring compliance with safety standards and procedures Provide cover for Senior Technicians by providing leadership to other Estate's personnel Provide cover as required for holiday/sickness. Liaise with and assist with specialist contracting staff during out of hours periods.


Main Accountabilities: 


  • To work in accordance with the requirements of the Scottish Health Technical Memorandums (SHTM's)as required
  • To actively participate in the operation and control of building fabric/ engineering planned preventative maintenance (PPM) schemes.
  • Use handheld electronic technology to provide feedback of information required by the Computer Aided Facilities Management system (CAFM) to assist the estates department in carrying out its dutie.s
  • At all times to carry communication devices (Phones. Handheld devices) to facilitate immediate response to emergencies as part of the Emergency Response Team
  • To be prepared to work in high risk, and challenging areas ensuring all safety measures to prevent danger, avoid injury and prevent damage to equipment are fully implemented.
  • Ensure that works are completed or communicated, even if it means working longer than the designated working hours.
  • Work overtime to carry out emergency repairs as required by management - Provide cover for maintenance technicians shift cover and on-call as required.
  • Undertake essential repair works, planned preventative maintenance, calibration and fault diagnostics at the request of Senior Technician to building and engineering assets.
  • To liaise with Site Engineer and Senior Technicians regarding plant or equipment failures and to request the supply of goods and/or services as necessary..
  • Undertake fault-finding on engineering services and equipment
  • Carry out planned preventative maintenance inspections, validation and calibration tests in accordance with Scottish Health Technical Memorandums (SHTM's) and other applicable legislation and work instructions
  • Complete all report sheets, work orders and test certificates as necessary. 
  • Use handheld electronic technology to provide feedback of information required by the computer aided facilities management system CAFM to assist the estates department in carrying out its duties.
  • Immediately notifies the Senior Technician and Site Engineers of any deviation from the regulations.
  • Follow detailed engineering drawings and specifications.
  • Uses all relevant tools and equipment within safety guidelines as necessary for the completion of works.
  • Undertakes inspection and commissioning tests for the installation and issues the appropriate completion certificates.
  • To work and ensure those carrying out tasks operate to the Scottish Health Technical Memorandums (SHTM's) as an appointed Competent Person for Serco
  • Participate in an on-call, out of hours, rota - usually 1 week in 6 Section 2: Role essentials Serco Business © Serco October 2022. This document was prepared by Michael Wilson on behalf of Serco (Health) 10/2022 Serco Business
  • Be conversant with and understand the complete working of the mechanical, electrical and electronic systems particularly as they relate to this unit i.e. lifts, refrigeration, boiler plant, air handling units, fire alarm systems, computer systems, control theory, practical and application, building fabric (fire doors, safety glazing, window restrictors, locks)


What you will need for the role:

  • Completed City and Guilds /NVQ or equivalent in Engineering or Electrical apprenticeship.
  • BTEC / ONC in engineering/ building services and/ or five years' experience in engineering/ building craftsperson role preferably in a Healthcare environment.
  • Competent person in either/or but not limited to: Piped medical gases, boiler and pressure systems, Low voltage electrical systems to requirements of SHTM's.
  • Capable of appointment to a competent person relevant role.
  • Capable of appointment to a skilled person relevant role.
  • Give direction to other on shift staff.
  • Accuracy and attention to detail.
  • Provide technical advice and support to Trainees, Apprentices, Maintenance Assistants and subcontracted service providers.
  • Undertake any other duties appropriate to the grade.
  • Health and Safety.



What we offer 


  • Up to 6% contributory pension scheme. 
  • 25 days annual leave plus bank holidays. 
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more. 
  • Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts. 
  • A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion. 
  • Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships. 
  • Interesting and enjoyable work. 
  • Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities. 



About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.



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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.


We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background. 

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Contract Type
Expiry Date
01/08/2024 01:08:00
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