TFM Operations Lead
Make a difference every day
The Job Opportunity
Serco will be delivering consultancy services with regards to the management of our client's maintenance service providers and Operational Strategy (including Facilities Management, Digital Transformation and Asset Management) & Capital Projects Handover. TFM Operations Lead is in charged with assisting the delivery of the strategic direction of all project operations within the contract by ensuring the effective management of in-house engineers, team leaders and technicians as well as a number of outsourced service providers, with the prime objective of ensuring that adequate management systems are in place to continually ensure a safe and compliant environment.
Additionally, the purpose of this role is to manage all aspects of day-to-day contract service delivery during the hours of duty. Out of normal working hours, this role will be the focus for client relationships. The role requires the efficient management of all of the service lines including civil, mechanical, electrical and controls. Deployment of personnel and resources is a core element of this role. Responsibility for KPI delivery is managed and delegated, as is control of safe systems of work.
Six Sigma certification is a preference (yellow belt/green belt/black belt)
What we are looking for in our candidates:
Working with Serco
At Serco, not only is the nature of the work we do important, everyone has important role to play.
We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), and SercoUnlimited (Disability). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
We take pride in what we do
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit www.serco.com/careers for more information.