Trainee Void Works Supervisor - Somerset

VIVO, a 50:50 joint venture between Serco and EQUANS, has been awarded places on the Defence FM and Housing Maintenance framework contracts. 

VIVO embodies both experience and innovation. It combines Serco's comprehensive track record delivering engineering, technical and FM services to the UK MOD for over 55 years with EQUANS' market leading FM, energy, asset optimisation and regeneration capabilities. 

Salary: £30,000-£35,000 (pro rata)

Location: Home based, but candidates must be located in Somerset to cover sites in the area

Type: 6 month FTC, Full-Time

This is an exciting opportunity for an organised and motivated Trainee Voids Works Supervisor to join the VIVO team. To oversee the day-to-day delivery of the Housing Maintenance service.

This role reports to the VIVO Delivery Manager; experience for someone who as experience on working voids or trades background and who is looking to next steps into supervision and who is willing to learn on the job.    

Key Responsibilities:

• To manage the day-to-day operations, delivering void maintenance and to ensure all MI are undertaking successfully for the service family's
• Undertake voids WIP inspections
• Ensure all Voids meet the move in standard
• Conduct joint inspection with service partners   
• To undertake minor works on any voids when required  
• To provide strong and effective leadership to the team, ensure staff are effective in their roles, supported and motivated. 
• To develop the service and individuals to achieve a highly organised operational delivery to our voids.
• To work collaboratively with colleagues, delivering on customer, operational and financial targets in line with the business plan.
• To manage sub-contractors supporting the delivery of void works, ensuring high levels of quality and satisfaction.
• To meet KPI performance and customer satisfaction targets for the service area as defined by Vivo SLAs.
• Undertaking site audits - relating to H&S compliance
• Close liaison with the Delivery Manager to manage poor performance of the supply chain
• To act as first point of contact in OOH escalation process

What you'll need to do the role:

Essential Skills:

• Have good communication, and people skills.
• Excellent IT skills.
• Customer Service Experience.
• Full UK driving licence

Desirable Skills:

• Level 2 diploma or equivalent e.g. NVQ in a maintenance trade.
• Have a knowledge of Schedule of Rates.

No previous experience is required for this role as full training will be given.

As part of the role you will have access to a works van to travel between sites in North Devon and Somerset.

Security clearance is required for our sites, successful applicants will be expected to achieve either BPSS or SC clearance as a condition of appointment into the role.

VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.

At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.

We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Employer. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.