Course Administration Management Training Coordinator
UK Defence Academy
Shrivenham, SN6 8LA
Full Time, Permanent (37 hours per week)
£29,296 per annum plus benefits
Here at Serco, we are looking for a Course Administration Management Training Coordinator to join our team at the Defence Academy. This is a new and unique role in that you will be working independently for the Emergency Planning College (EPC) based in York, YO61 3EG. You will be responsible for all aspects of the EPC International and Domestic Business and events through the end-to-end sales process, from first customer contact, processing bookings to post-delivery communication, payment, and any ongoing support.
This is a hybrid role which allows for home-based working most of the time or based on site at the Defence Academy depending on the successful candidate's preference. There is also the opportunity to travel for meetings and to work on site at the EPC to establish an understanding of the role requirements, meet the team and key stakeholders.
It is a requirement of the role that you will need to achieve SC Clearance and specific contract vetting.
Main responsibilities of this role include:
What you'll need to do the role:
This role will be hybrid with a base at the Defence Academy. The Academy sits within a beautiful and secure site which hosts 2 lakes and is surrounded by acres of scenic woodland. The Academy trains the future commanders and staff officers of all three UK Armed Services and those from many countries around the world. Serco at the Defence Academy provides Facilities Management across all aspects of the site including Estates, Logistics, various Supporting Services, together with Cleaning, Catering and Waste Management through ESS. Other benefits of working on this site include:
What we offer:
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.