Training Services Manager

Derby | Other

Training Services Manager 
Serco Rail Technical Services - Derby, DE24
Permanent- Full Time 
£40,000 - £50,000 FTE + Excellent Corporate Benefits Package

Serco Rail Technical Services (SRTS) is a leader in the provision of independent rail technical expertise, working with organisations in the rail sector nationally and internationally including government, rail infrastructure maintainers, rolling stock companies, train operators and equipment manufacturers.  We uniquely can apply more than 50 years of experience to provide engineering services, training services, and digital services to our customers in the rail industry both in the UK and abroad.

We are looking to recruit an enthusiastic and energetic Manager to lead our Training Services Team.  You will be customer facing and responsible for meeting our contractual agreements to deliver training courses from our Training School based at Derby and our customer sites.  You will have experience of managing staff in a commercial context as well as demonstrating successful engagement and delivery of services to customers.

This is a role offering variety because as well as leading and developing the team you will be regularly engaging directly with our customers, discover new opportunities, and ensuring the workplace, training facilities, tools and equipment are all maintained.

You will need to hit the ground running for immediate success into the team so you must thrive in a fast paced, high-energy environment and be adept at identifying potential opportunities to continually develop and meet existing targets.

What we offer


  • Up to 6% contributory pension scheme
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • A safe and supportive culture
  • Interesting and enjoyable work
  • A company passionate about diversity and inclusion
  • Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities


About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
03/02/2023 02:36:00
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