Waste Porter Operative

Middlesbrough | Other

Waste Porter Operative


James Cook University Hospital, Middlesbrough, TS4 3BW


Part Time, 19.5 hours per week.


6 Month Fixed Term 


Salary: £22,383 per annum - pro-rata, plus Serco benefits.


Key Purpose:


To provide a comprehensive, quality, efficient and cost-effective Portering service within the whole of the Hospital, in line with contractual requirements ensuring patient care and customer service being at the forefront of service provision.


Main Accountabilities:


  • Ensure that all Back of House Portering functions are undertaken in a professional, competent, and safe manner.
  • Operation of tow tractors, collecting and transporting goods/waste
  • Support the provision of adequate supplies of fluids to Wards when required (normally once a day)
  • Responsible for the Collection/transfer of refuse, this includes Clinical refuse and special waste such as limbs and cytotoxic waste.
  • Comply with the Company's policies and procedures to ensure efficient and effective service delivery.
  • Support the Porter Patient Ambassador to ensure full service follows the site ISO regulations and all quality and environmental systems on site.
  • Undertake duties as identified by the Porter Patient Ambassador and management.
  • Performance targets to be achieved to agreed standards.
  • Assist in maintaining appropriate records in line with service delivery.
  • Ensure safe working practices are always maintained.
  • Advise the Porter Team Leader of any issues associated with the back of house Portering services.
  • Ensure all Portering equipment is in a clean and hygienic condition.
  • Report any potential Health and Safety issues or improvements.
  • Report any defects/issue of equipment.
  • Any other ad hoc duties as requested by the Patient Services Manager

What is needed for the role:


  • This is a physical role, and the post-holder will be required to be mobile for most of their working day with manual handling being necessary to lift / carry / operate cleaning machinery.
  • NVQ or Equivalent Qualification.
  • Ability to read, write and converse clearly in English.
  • Basic awareness of Health & Safety working practices.
  • Previous experience working within a hospital or service environment.
  • Customer service skills including clear verbal communication.
  • Understand the importance of patient care, infection control and safety.
  • IT Literate to support innovation.

What we offer 


  • Up to 6% contributory pension scheme. 
  • 25 days annual leave plus bank holidays. 
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more. 
  • Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts. 
  • A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion. 
  • Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships. 
  • Interesting and enjoyable work. 
  • Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities. 





About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.



Please click on the apply button to be taken to our careers website


Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.


We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background. 

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Contract Type
Expiry Date
07/08/2024 01:16:00
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