Reception & Front Desk
- Greet and assist visitors, parents, staff, and students warmly and professionally.
- Operate switchboard, manage main email inbox, and handle general inquiries.
- Manage visitor sign-in/out, ensuring security and adherence to safeguarding protocols.
- Maintain a tidy, positive, and welcoming reception area.
Student & Attendance
- Update school MIS (e.g., SIMS) with admissions, pupil data, and documents.
- Manage pupil attendance records, making first-day absence calls to parents.
- Process late arrivals and early departures.
- Assist with pupil medication administration and care plans (if applicable).
Administrative Support
- General clerical duties: filing, photocopying, word processing, data entry.
- Manage incoming/outgoing post and deliveries.
- Assist with school communications (mail merges, proofreading, distributing info).
- Maintain school diaries, event calendars, and produce lists/reports as needed.
- Prepare meeting agendas, take minutes, and distribute them.
Safeguarding & Compliance
- Strict adherence to school policies, especially child protection, data protection (GDPR), and health & safety.
- Report any concerns immediately.
General Duties
- Support other office staff and undertake other duties as directed by SLT/Bursar.
- Help prepare for events (e.g., open days, parent evenings).
Essential Skills & Qualities
- Excellent communication (written/verbal) and interpersonal skills.
- Highly organized, able to multitask and prioritize.
- Proactive, flexible, and "can-do" attitude.
- Discretion and ability to handle confidential information.
- Proficiency with school software (SIMS), Microsoft Office, and general IT.
- Awareness of safeguarding and data protection laws.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
