Administrator / Receptionist Talent Pool

Location: Derby

Contract Type: Temporary, Temp-to-Permanent and Permanent Opportunities

Sector: Administration / Office Support

Opportunity Overview

We are building a talent pool of Administrators and Receptionists to support current and future recruitment requirements across Derby and the surrounding areas.

Successful applicants will be considered for a variety of office-based roles including Administration, Reception, Office Support, Data Entry, Customer Service and Business Support positions as opportunities become available.

Roles may be within professional services, healthcare, education, manufacturing, logistics, public sector, construction and other commercial environments.

Typical Responsibilities

Depending on the position, duties may include:

Greeting visitors and managing front-of-house reception duties.
Answering and transferring telephone calls professionally.
Managing incoming and outgoing emails.
Scheduling appointments, meetings and room bookings.
Maintaining accurate records and filing systems.
Data entry and database management.
Processing documentation, forms and correspondence.
Supporting managers and departments with administrative tasks.
Handling customer and client enquiries.
Managing post, deliveries and office supplies.
Updating internal systems and business records.
Ensuring confidential information is handled appropriately.

Essential Skills and Experience

Applicants should demonstrate experience in most or all of the following areas:

Administration

Previous administration, office support or business support experience.
Experience maintaining accurate records and documentation.
Strong organisational and workload management skills.
Ability to prioritise multiple tasks and meet deadlines.
Good attention to detail and accuracy.

Reception & Customer Service

Previous reception, front-of-house or customer-facing experience.
Professional telephone manner.
Experience handling enquiries from customers, clients or visitors.
Ability to communicate confidently and professionally.
Strong interpersonal skills and customer-focused approach.

IT Skills

Good working knowledge of Microsoft Office, including Outlook, Word and Excel.
Experience using databases, CRM systems or internal business systems.
Accurate data entry skills.
Confidence learning and using new systems and software.

Communication

Excellent verbal and written communication skills.
Ability to build positive relationships with customers, visitors and colleagues.
Professional approach when dealing with confidential information.
Strong problem-solving skills.

Personal Attributes

Reliable and dependable.
Friendly and professional manner.
Organised and proactive.
Able to work independently and as part of a team.
Flexible and adaptable to changing priorities.

Desirable Experience

Applications will be particularly strong if candidates can demonstrate experience in one or more of the following:

Reception or front-of-house environments.
Office administration.
Customer service or customer support roles.
Scheduling appointments and diary management.
Data entry and records management.
Handling confidential information.
Healthcare, education, professional services, manufacturing or public sector administration.
Supporting multiple departments within a busy office environment.

Candidate Profile

The ideal candidate will be able to demonstrate:

A minimum of 6-12 months' administration, reception or office support experience.
Experience answering and managing telephone enquiries.
Strong Microsoft Office skills.
Accurate data entry and record management experience.
Excellent organisational and time-management skills.
Strong communication and customer service abilities.
A professional and confident manner when interacting with customers, clients and visitors.
Experience working in a busy office environment.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.