Admissions Administrator

Spire Healthcare's East London and Essex hub have exciting opportunities for Administrators to join our team as an Admissions Administrator. This is an excellent opportunity to develop a career in healthcare. We are looking for driven, customer focused individuals to join our team on a permanent basis. Previous experience is not essential; however, exceptional customer service skills are a must.

Full training will be provided and this is a real opportunity to commence your healthcare career.

Shift patterns will vary between 8am and 7pm Monday to Friday and occasional Saturday's (8am - 4pm) - please only apply if you are able to commit to these shifts.

Duties and responsibilities

As a Hospital Administrator, you will be responsible for providing excellent customer service to patients and visitors for the entire East London & Essex Hub.
Your duties will include but will not be limited to taking telephone bookings and booking follow up appointments.
You will also act as a support to the clinical teams, assisting with admin tasks such as recording patient notes correctly, assisting with patient payments and taking telephone queries.
The role will also involve the completion of various spreadsheets on a daily basis and ordering stationery stock.

Who we're looking for

The successful candidate must have exceptional customer service skills
Ability to multitask and prioritise work loads
You will be IT competent and a quick learner
Experience in a Call Centre environment would be desirable but not essential

Working Hours: Full time 37.5 hours over 5 days, Monday to Friday (shifts between 8am - 7pm) including occasional Saturdays (8am - 4pm)

Please ensure you are able to commit to the above before submitting an application.

Contract Type: Permanent, Full time

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

35 days annual leave inclusive of bank holidays
Employer and employee contributory pension with flexible retirement options
'Spire for you' reward platform - discount and cashback for over 1000 retailers
Free Bupa wellness screening
Private medical insurance
Life assurance

Please see the attached benefits leaflet for more information.

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference; it is their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications