Assistant Manager

Assistant Branch Manager

Location: Southampton, Hampshire

Salary: £30,000 - £32,000 + Bonuses

We are looking for an enthusiastic and motivated Assistant Branch Manager to join our Southampton branch. Working closely with the Branch Manager, you'll play a key role in the day-to-day running of the branch, supporting customers, coordinating operations, and helping drive branch performance.

This is an excellent opportunity for someone with supervisory, sales, or administrative experience who is looking to develop their career within a stable, well-established, and growing business.

What We Offer

• £30,000 - £32,000 salary
• Monthly and quarterly performance-related bonus scheme
• 4 weeks holiday plus bank holidays
• Company pension
• Healthcare cash plan
• Friendly and supportive team environment
• Full training provided
• Opportunity to develop within a growing business

The Role / Responsibilities

• Supporting the day-to-day running of the Southampton branch
• Working closely with the Branch Manager to maintain efficient branch operations
• Handling customer enquiries, sales, and order processing
• Assisting with stock control and goods management
• Responding to emails and telephone enquiries
• Supporting customers both in person and over the phone
• Checking deliveries against delivery notes
• Assisting with loading and unloading stock when required
• Maintaining high standards of customer service

What We're Looking For

• Previous supervisory, sales, or administrative experience
• Strong customer service and communication skills
• Organised and able to manage multiple tasks effectively
• Confident dealing with customers, suppliers, and colleagues
• Sales-focused with a proactive attitude
• Comfortable using email, Microsoft Office, and order management systems
• Strong attention to detail and problem-solving skills
• Able to work effectively as part of a team
• A practical, hands-on approach to work

Desirable Experience

• Experience within garage doors, construction, builders' merchants, home improvement, or trade-related industries
• Experience supporting branch or operational activities
• Stock control and goods handling experience

Working Hours

• Monday to Friday: 7:30am - 5:00pm
• Saturday: 9:00am - 12:30pm (rota basis)

If you're looking for a varied role with responsibility, career development opportunities, and the chance to be part of a successful and growing business, we'd love to hear from you.