Bank Reception Administrator

Reception Administrator | Spire Leicester | Oadby | 0 Hours | Ad-Hoc Shifts

Spire Leicester Hospital is looking for experienced administrators to join our Bank team, supporting reception and patient bookings during busy periods, annual leave, and staff absence.

This is an ideal opportunity for someone with strong customer service or admin experience who wants flexible, ad-hoc shifts.

The Role

You'll play a key role in delivering a smooth patient experience, including:

• Welcoming patients and managing front desk enquiries
• Booking and coordinating appointments using internal systems (SAP)
• Handling calls and emails from patients, consultants, and insurers
• Supporting patient admissions and ensuring all documentation is accurate
• Liaising with clinical teams and external stakeholders
• Maintaining confidentiality and accurate records at all times

What We're Looking For

• Previous experience in administration, reception, or customer service
• Confident communication skills and a professional approach
• Strong organisation and attention to detail
• Comfortable using systems (SAP or similar is a bonus)
• Ability to work independently and adapt in a busy environment

Benefits:

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• Bank colleagues are paid weekly
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
• Save an average of £50 per month with our free onsite car park
• Access to Spire Healthcare pension
• Access to Blue Light Card discounts
• Smartspending discounts (in addition to Blue Light discounts) via 'Spire for You'
• Wellbeing Centre access via 'Spire for You'
• Free uniform
• Free DBS
• Full induction, including mandatory training updates
• Opportunities for further training and progression into permanent posts
• Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team

Our Values:

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion.
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

We commit to our employees' well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

For us, it's more than just treating patients; it's about looking after people.