Bank Receptionist

Spire Thames Valley Hospital in Slough is seeking an experienced Receptionist to join their team on a Bank, ad/hoc basis. The shifts available are mainly Saturdays and Sundays.

Duties and Responsibilities

Welcoming, registering, including the accurate collection of credit card details and patient information.
Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.
Compliance with NHS forms and processes.
Processing in-patient/out-patient charges.
Cash handling strictly within the parameters of the 'Handling Cash Policy'.
Discharge of patients onto computer system ensuring accuracy of all information.
Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis.

Who we're looking for

A personable individual with the ability to work on own initiative as well as part of a team
Good basic PC skills, including Word, Excel and Outlook
Excellent customer service skills
High degree of accuracy in administration
Great communication skills at all levels
Experience in a customer service environment
Experience with information management systems
Switchboard experience desirable

Working Hours: Zero hour contract, weekend shift cover needed

Contract Type: Bank

Benefits

We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.

Closing Date: 26/03/2026. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.