Business Support Officer

Business Support Officer needed!!

Salary: £14.20ph

Location: City Hall, BS1

Hours: Monday - Friday 8.30am - 5pm 37hs a week

Till August 2026

Office task will include customer contact and inbox management
Printing, posting and issuing of parking permits
You will need to have good working knowledge of Microsoft 365 applications, a high level of accuracy and attention to detail and good customer service skills.
There will be an interview and short test.

Purpose of the job

Provides a range of business support functions to support internal and external customers. This may require service-specific skills and knowledge.

Key job outcomes/accountabilities

* Provide a range of business support services for one or more service areas, taking ownership and responsibility.

* Make real time service decisions in response to operational issues in line with local procedures and established guidance.

* Demonstrate the council's values: Dedicated, Respect, Ownership, Curious, Collaborative.

* Carry out specific administrative tasks requiring a discrete skill or in-depth knowledge base.

* Respond to enquiries from internal and external customers and stakeholders including escalated issues, resolving at the point of contact where possible.

* To carry out, monitor and reconcile financial transactions.

* Prepare and provide documentation and information.

* Check service delivery and processes are in line with local guidance and legislation.

* To own and drive forward process improvements.

Apply today!

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.