Charity Shop Supervisor

Shop Supervisor - Charity Retail (London)

Location: London (ad hoc cover across multiple stores)

Pay: £13.85 per hour

Contract: Flexible / Ad hoc

Disclosure: Child Enhanced DBS required

About the Role

We are looking for a flexible and motivated Shop Supervisor to provide ad hoc cover across our charity shops throughout London. This is a hands-on role supporting Shop Managers in the day-to-day running of stores, helping to maximise sales, manage stock effectively, and lead teams of dedicated volunteers.

Due to working alongside volunteers under 18 years old, an Enhanced DBS check with children's barred list is required.

Key Responsibilities

• Support the Shop Manager in daily shop operations, including opening and closing the store
• Drive sales and promote excellent customer service
• Manage stock, including pricing, rotation, merchandising, and visual standards
• Supervise, motivate, and support a team of volunteers, including under-18s
• Ensure health & safety and safeguarding procedures are followed at all times
• Step in to cover absences across London stores as required

About You

• Previous experience in retail, preferably within charity or value retail
• Confident supervising others and leading by example
• Flexible and reliable, with the ability to travel across London at short notice
• Strong organisational and communication skills
• Passionate about supporting charitable causes and community engagement

What We Offer

• Competitive hourly rate of £13.85
• Varied work across multiple London locations
• Opportunity to make a meaningful impact in a charity sector role
• Supportive team environment with dedicated volunteers

Please note: Appointment is subject to a satisfactory Child Enhanced DBS disclosure.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.