Contract Sales Account Manager

The Role

The Contract Sales Account Manager will be responsible for managing and growing a portfolio of customer accounts.

This role involves building strong relationships with customers, understanding their needs, and ensuring efficient sales order management and customer satisfaction.

The ideal candidate will have a proven track record in sales, excellent communication skills, and a passion for delivering outstanding results.

Key Tasks

* Develop and maintain strong relationships with customers.

* Ensure daily routines are in place and maintained to ensure smooth running of customer account.

* Work with customer to ensure underwritten stock is taken in a timely manner

* Work with key stakeholders across the business make sure customer needs and expectations are met.

* Gain understanding of the customer contract so we can meet the customer requirements.

* Participate in regular sales meetings

* Participate in Business Reviews on the customer premises

* Collaborate with the supply chain team to review customer forecast to help ensure budget success.

* Escalate concerns in a timely manner to the appropriate person.

* Commit to, and work towards, any objectives and targets set by direct manager or team leader including but not limited to: Margin Management, OTIF, Aged Debt

The Candidate

We are seeking a service-driven individual with excellent attention to detail and strong problem-solving skills.

The ideal candidate will have excellent communication and interpersonal abilities, combined with a good standard of numeracy and literacy. Proficiency in Microsoft Office applications; particularly Word, Excel, and Outlook is required, and experience or proficiency in Microsoft D365 F&O is preferred.

The successful candidate will be self-motivated, capable of working independently, and able to contribute effectively as part of a team. The role requires someone who can manage tasks efficiently while maintaining accuracy and supporting a collaborative working environment.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.