Data and CRM Apprentice - NS&I - EO

Location

Southwark, London (region), SE1 9HA

About the job

Job summary

Develop and deliver targeted data selections for our marketing, research, financial adviser, web-ops and ad-hoc service communications.
Ensure that audience selections, personalisation and planned tests are accurate, measurable and well documented, using robust statistical experimentation and targeting methodologies.
Keep customer data secure by implementing our obligations under GDPR and following data protection guidance.
Test and broadcast customer and adviser outputs (ensuring the right data is applied to the right communication), and provide high-level analysis of channel engagement and response.
Provide data and insight to plan for future customer engagement, investigate

Job description

Please see role profile for full list of responsibilities.

Person specification

Essential qualifications, skills and experience

Level 3 qualification (apprenticeship/A-levels/BTEC in a statistical subject or equivalent)
5 GCSEs, including English and Maths at Grade 5 (C) or above or equivalent qualification
You must not already hold a Level 4 Apprenticeship Qualification in Data Analysis.

Experience

Any experience with large data sets or in a data role including analysing data sets, including querying and extracting data for communications.
Demonstrable interest or experience of working with any of the following analytical tools; SAS, R, Python or Visualisation tools; Tableau, PowerBI or other Marketing Automation tools.
Understanding of statistical hypothesis testing and campaign design methodology.
Ability to interpret data and analysis, summarise key findings and make recommendations to non-data literate colleagues.
Strong planning and organisational skills to meet deadlines.
A proven ability to demonstrate attention to detail.

Qualifications

• Level 3 qualification (apprenticeship/A-levels/BTEC in a statistical subject or equivalent)
• GCSEs, including English and Maths at Grade 5 (C) or above or equivalent qualification

Behaviours

We'll assess you against these behaviours during the selection process:

Communicating and Influencing
Developing Self and Others
Working Together
Managing a Quality Service

We only ask for evidence of these behaviours on your application form:

Developing Self and Others
Working Together