Field Engineer Planner

Field Engineer Planner

Contract: Permanent
Hours: 40 per week
Location: Warwick (Hybrid)

Salary: £28,193

Shift Pattern

Rotating shifts:

  • Mon-Fri: 07:30-16:30, 08:00-17:00, 09:00-18:00, 10:00-19:00
  • Sat: 08:30-14:00 (1 in 3 rotation)

Saturday weeks are adjusted to maintain 40 hours. Flexibility is essential.

Role Summary

Responsible for optimising daily schedules for a field engineer workforce to meet service levels and customer expectations. Acts as a key contact for engineers and team managers, supporting operational efficiency and customer satisfaction.

Key Responsibilities

  • Maximise engineer utilisation and reduce travel time
  • Manage same-day planning and job prioritisation
  • Coordinate follow-up visits and parts ordering
  • Communicate effectively with internal teams and customers
  • Monitor job progress and resolve scheduling issues
  • Adapt to daily challenges and ensure resource efficiency

Candidate Requirements

  • Experience with scheduling/planning systems
  • Strong problem-solving and multitasking skills
  • Calm under pressure with a proactive attitude
  • Excellent communication and PC skills (Word, Excel)
  • Focused on continuous improvement and team support

Benefits

  • Competitive salary with incentives
  • Up to 25 days holiday + bank holidays
  • Option to buy extra holidays
  • Pension, income protection, and family leave schemes
  • Staff discounts and other perks

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Register & Apply Login & Apply About Blue Arrow
Advertiser
Blue Arrow
Organisation
Blue Arrow
Reference
JO-2508-67151
Contract Type
Warwick
Expiry Date
13/08/2025 09:28:00
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