Field Service Technician

Job Role: Field Service Technician

Location: Newtownabbey

Salary: £27000 - £30000 per year

Hours: Monday- Friday 830-5pm plus on- call rota

Blue Arrow are excited to be working a leading manufacturer of medical products to offer a permanent Field Service Technician role in Newtownabbey. As a Field Service Technician, you'll maintain and service medical equipment, ensuring high standards of care and customer satisfaction. You'll travel between sites (including customer homes) and be responsible for installations, collections, repairs, and cleaning in line with infection control policies. Training will be provided for the right candidate.

Your responsibilities:

• Service and repair client and competitor products
• Plan daily tasks for maximum efficiency
• Carry out unplanned and PPM and repairs
• Communicate effectively with internal teams and customers
• Deliver exceptional customer service
• Handle equipment safely and follow health & safety protocols
• Maintain van stock and complete accurate paperwork
• Participate in the on-call rota
• Support additional duties as required by management

You will have:

• Manual handling and driving skills (Full UK licence required)
• Emotional resilience when working with vulnerable customers
• Knowledge of medical equipment such as profiling beds, hoists, wheelchairs, and more
• Understanding of infection control and inventory management
• Familiarity with LOLER regulations and service administration would be advantageous
• An Enhanced Access NI check will be required for this role

Ready to make a difference day to day? Apply with your CV today!

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.