Front of House Receptionist

About the Role

We are looking for a professional and customer-focused Front of House Receptionist Support to provide reception cover and administrative support within a busy hospitality environment. This opportunity has become available due to an internal department move by the current post holder.

As the first point of contact for visitors and guests, you will play a key role in delivering an exceptional customer experience while ensuring the smooth running of reception operations during evening hours.

Main Responsibilities

• Providing front-of-house reception cover
• Meeting and greeting guests in a friendly and professional manner
• Answering and directing incoming telephone calls
• Managing emails and reception enquiries
• Arranging bookings for events and functions
• Making hotel reservations
• Supporting general reception and administrative tasks
• Maintaining a welcoming and organised reception area

Requirements

• Previous reception, customer service, or administrative experience preferred
• Excellent communication and interpersonal skills
• Professional and approachable manner
• Strong organisational skills and attention to detail
• Ability to multitask in a busy environment
• Confident using Microsoft Office and email systems
• Must have a valid driving licence and own transport due to limited public transport availability during evening hours

What's on Offer?

• Temporary to permanent opportunity
• Consistent evening working hours
• Supportive and friendly working environment
• Opportunity to develop reception and customer service skills
• Immediate consideration for suitable candidates

If you are a reliable and customer-focused individual who enjoys working in a front-facing role, we would love to hear from you. Apply today to join the team as a Front of House Receptionist Support.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.