Head of Corporate Accounts

📍 Location: Hybrid Working (UK-Based)
📍 Monthly travel to Normanton for Board Meetings and additional travel as required
💰 Salary: Competitive + Executive Benefits Package
🕒 Full Time | Permanent

Ready to lead a high-performing Strategic Accounts team?

Our client is one of the UK's leading providers of workplace products, business supplies and support services. Working with major corporate organisations across the UK, they deliver tailored solutions spanning workplace consumables, facilities supplies, PPE, furniture, technology, managed services and business solutions.

They are now seeking an experienced Head of Corporate Accounts to lead a portfolio of high-value strategic customers and drive revenue growth, customer retention and commercial performance across a national account management team.

This is a key leadership role with significant visibility across the business and offers an exciting opportunity for an experienced people leader with a strong background in strategic account management.

The Role

Reporting directly to the Managing Director, you will lead a team of approximately 11 Account Managers responsible for a portfolio of around 38 strategic corporate customers.

You will be responsible for delivering sales growth, profitability and retention objectives whilst ensuring customers receive outstanding service and support.

Key Responsibilities

• Lead, motivate and develop a national Strategic Accounts team.
• Drive achievement of sales, profitability and customer retention targets.
• Manage and develop approximately 38 key strategic customer relationships.
• Coach Account Managers on account development, negotiation and growth strategies.
• Ensure robust account plans are in place across all key customers.
• Drive cross-selling and category penetration across the full product portfolio.
• Monitor team performance through KPI management, forecasting and reporting.
• Conduct regular performance reviews and development planning.
• Support major tenders, customer presentations and contract negotiations.
• Collaborate closely with Marketing, Procurement, Operations and Category Management teams.
• Monitor customer profitability, spend trends and commercial performance.
• Identify opportunities for continuous improvement and operational efficiencies.
• Maintain exceptional levels of customer satisfaction and retention.

About You

We are looking for a commercially focused sales leader who combines strategic thinking with strong people management skills.

Essential Experience

• Minimum 5 years' experience leading Account Management or Strategic Sales teams.
• Proven experience managing large corporate or strategic accounts.
• Strong track record of delivering sales, margin and retention targets.
• Experience coaching, mentoring and developing high-performing sales teams.
• Strong commercial and financial acumen.
• Experience working with complex customer contracts and negotiations.
• Ability to interpret sales data and translate it into growth strategies.
• Full UK Driving Licence.

Highly Desirable Backgrounds

We are particularly interested in candidates from:

• Office Supplies
• Workplace Solutions
• Business Services
• Facilities Supplies
• Workplace Products
• Managed Print Services
• Corporate Procurement
• Business Consumables
• Facilities Management

Potential employers may include:

• Lyreco
• Office Team
• Banner
• Staples Business Advantage
• Complete Business Solutions
• Commercial
• Bunzl
• Office Depot
• Vasanta
• Wildgoose
• Premier Vanguard
• Nectere
• AFH Group
• Other business supplies, workplace solutions or B2B contract supply organisations

Skills & Attributes

• Strategic Account Management
• Commercial Negotiation
• Leadership & Coaching
• Customer Relationship Management
• Profit & Loss Awareness
• Forecasting & Pipeline Management
• Stakeholder Management
• Presentation Skills
• Data-Driven Decision Making
• Customer Retention Strategies
• Business Development
• Analytical Thinking
• Excellent Communication Skills
• Results Driven Approach

What's on Offer?

✅ Senior leadership opportunity

✅ High-profile strategic customer portfolio

✅ Hybrid working environment

✅ Autonomy and influence within the business

✅ Strong support from a successful executive team

✅ Long-term career growth opportunities

✅ Competitive salary and benefits package

If you have a successful background leading Strategic Account Managers within the office supplies, workplace products or B2B business services sector and are looking for your next leadership challenge, we'd love to hear from you.