Interaction Designer - GDS - G7

Location

Bristol, Manchester

About the job

Job summary

The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government.

Our priorities are to drive a modern digital government, by:

joining up public sector services
harnessing the power of AI for the public good
strengthening and extending our digital and data public infrastructure
elevating leadership and investing in talent
funding for outcomes and procuring for growth and innovation
committing to transparency and driving accountability

We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK’s geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government.

We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol.

The Government Digital Service is where talent translates into impact. From your first day, you’ll be working with some of the world’s most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale.

Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation’s highest-priority digital challenges, helping millions of people access services they need.

GOV.UK is the online home of government information and services. Every week GOV.UK supports millions of users to complete complex and potentially life changing interactions, such as making a lasting power of attorney, applying for a provisional driver’s licence, or applying for benefits.

This interaction designer role will sit within the publishing directorate of the GOV.UK programme and will be focused on helping to turn our publishing platform strategy into reality.

This means working closely within multi disciplinary teams to reduce complexity of our publishing systems for the GOV.UK publishing platform. As a user centred design practitioner, you’ll be ensuring that our publishing systems are consistently inclusive, accessible and easy to use for our users.

Find out more about our work on the Inside GOV.UK blog or the GDS blog.

Job description

As a designer at GDS you’ll work in multidisciplinary teams, alongside researchers and developers, to deliver world-class, user centred public services that meet the Government Design Principles, 

You’ll help identify and fix some of the toughest problems in public infrastructure and you will be focussing on the design of services at scale. You’ll help the government transform the way it delivers services, so that they’re more efficient, simpler, faster and easier to use.

You'll be part of a fantastic design community in government, where we share ideas and challenges with 1000s of designers across the public sector. This is a chance to work on services that matter, at a huge scale, with people who value design. 

Find out more about what it’s like designing in government on our Design in Government blog.

As an Interaction Designer you’ll:

support user researchers and product managers to understand user needs 
lead stakeholder aligning workshops alongside a product manager
map user journey flows for internal stakeholders and identifying patterns 
drive the design direction, supporting the product and delivery teams with product roadmap
share design output with the internal design community for a joined-up experience 

Person specification

We’re interested in people who:

design clear, usable, accessible digital interfaces that work across a range of devices and browsers
have experience in making effective decisions with qualitative user research and quantitative data
work effectively in a multidisciplinary, agile environment, adapting quickly to changes in requirements, priorities or user needs
design collaboratively and in the open, have experience of engaging with people in a variety of ways (eg, workshops or co-design activities)
have an understanding of the importance of inclusive, equitable, accessible and sustainable public services