Junior Infrastructure Engineer - Driver and Vehicle Standards Agency - EO

Location

Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham or Yeading.

About the job

Job summary

The DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK. The Cloud Infrastructure team supports the infrastructure that provides the services used by colleagues across the country, with a strong focus on user experience, appropriate security, continuous improvement, and sustainability.

To achieve this the Cloud Infrastructure Engineering team provides second/third line IT support, acting as a middle ground between the Service Desk and dedicated SME support teams. We help to maintain and develop modern, cloud hosted IaaS and leverage Cloud solutions such as M365, Azure, Meraki, Dynamics, Intune, Apple Automated Device Enrolment and other technologies to continually modernise our estate.

If you want to advance your IT career, are keen to take the opportunity to learn a broad range of skills across Platform, Digital Communications (Networks) and the Digital Workspace (End user devices), develop yourself and value an exciting, friendly, and healthy working environment, would like an opportunity to deliver a modern, high-quality digital experience, and want to make a real impact on road safety and sustainability, we’d love to hear from you.

Joining our department comes with many benefits, including:

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
Flexible working options where we encourage a great work-life balance.

Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers

Job description

Responsibilities include but are not limited to:

Maintenance of core infrastructure services through incident and problem management.
Drive improvements to deliver new and updated core infrastructure services, according to business and user needs to ensure maximum value is achieved from services.
Drive automation throughout the core infrastructure estate.
System monitoring and maintenance, monitoring servers, networks, backups and end user devices to ensure optimal performance and uptime
Deploy and configure servers, end user device software, networking equipment, and enterprise software according to organizational standards.
Implement and maintain security controls, monitor for threats, and ensure adherence to regulatory requirements.
Maintain accurate documentation of infrastructure configurations, processes, and troubleshooting guides for team use.

For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Additional Information

This role does not require SC clearance at this stage; however, it has the potential to require SC clearance in the future.

Person specification

To be successful in this role we are looking for someone who:

Is a confident communicator and team player
Real interest in modern IT platforms
Has a drive for continuous improvement
A passion for delivering quality and results
Embracing new technologies to deliver the right solution
Has a strong willingness to continually develop and learn