Lead DevOps Engineer (WebOps Cloud Support & Automation) - Companies House - SEO

Location

Remote working (anywhere in the UK)

About the job

Job summary

Please note: Applicants should review all aspects of this advert to ensure a thorough understanding. If reviewing via a screen reader, please note that the Job summary and 'Things you need to know' sections have been emphasised.

Come and join a passionate and collaborative team driving digital transformation at Companies House!

As a Lead DevOps Engineer, you'll be at the heart of our mission to deliver secure, resilient, and high-performing services that support millions of users.

You will join a large, diverse team of engineers with a broad range of skills and domain knowledge. We take pride in our team-first culture and our track record - maintaining 99.5% service availability over the past five years.

This is your chance to lead with impact, shape our DevOps strategy, and help us build the future of digital services. If you're ready to grow your career while making a real difference, we’d love to hear from you.

Watch this video to find out more about working in Digital at Companies House

Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work.  We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%.   

Find out more about what a great place Companies House is to work

Please note:

Companies House cannot offer Visa sponsorship to candidates through this campaign.
Security Clearance is an essential requirement. You must have been in the UK for at least 3 of the last 5 years to meet the minimum residency requirement. No adjustments or exceptions can be made to this criterion.
You will participate in the on-call rota providing cover 24/7/365 as an essential element of this role.
The team for this role is based in our Cardiff office, and a hybrid employment contract will be provided as the standard offering. However, remote contracts may be considered as an exception whereby commuting to the office location of your team is not reasonably practicable.

Job description

As a Lead DevOps Engineer (WebOps – Cloud Support & Automation), you will:

be responsible for release, maintenance, upgrades, automation, and service improvements, resolving ServiceNow Incident issues and finding root causes of problems.
contribute to the development of projects to improve the range and quality of digital services available to the customer and take an active part in the transformation of our services and smarter ways of working
be part of the IT Services Digital team in a time of great change and play an integral part in the way that Companies House systems are developed
be part of a huge Transformation project to align our services with our new powers under the Economic Crime and Corporate Transparency Bill
support the recently migrated AWS cloud estate
have the opportunity to develop your management skills as part of your career development
coach and mentor other IT professionals
be able to network and engage with stakeholders to deliver improvements
participate in the on-call rota providing cover 24/7/365 as an essential element of this role

You can read more about a career in Digital and Data within the Civil Service in the Government Digital and Data Candidate Information Pack.

Person specification

We’re looking for the following experience and technical skills, which will be assessed at sift and at interview.

The successful candidate will have experience of:

Incident/Problem resolution and root cause analysis
Problem resolution via coding and scripting
Adhoc reporting and data management.
Proven experience within an IT environment (preferably in an Ops environment), and of leading a technical team
System software build and release - Automation of manual processes, including code deployment and environment provisioning.
Setting up performance monitoring / alerting / tuning for web-based services and API’s.
Coaching and supporting colleagues in non-functional requirements, ensuring availability, security, capacity, and performance for the services.
Engaging in continuous improvement activities by working collaboratively within and outside of the team.
Excellent customer focus, communication, and networking skills
Mentoring and leading less experienced members of the team

They will also have demonstrable technical experience of:

Unix/Linux in a support or development environment
DevOps and associated technologies – Continuous Delivery methods and techniques, including agile scrum experience
Supporting infrastructure in the cloud
Database querying
Any type of coding
AWS, Java, Terraform, Concourse, Ansible, Docker, JSON, SQL, GIT, Tibco iProcess, Doc1 (experience in similar technologies will be considered)

Behaviours

We'll assess you against these behaviours during the selection process:

Changing and Improving
Managing a Quality Service
Working Together
Delivering at Pace
Developing Self and Others