Lead Infrastructure Engineer - HMRC - G7

Location

Bristol Regional Centre - 3 Glass Wharf
Edinburgh Regional Centre - Queen Elizabeth House
Glasgow Regional Centre - Atlantic Square
Leeds Regional Centre - Wellington Place
Manchester Regional Centre - Three New Bailey
Liverpool Regional Centre - Water Street
Telford - Plaza 1 and 2
Newcastle Upon Tyne - Benton Park View
Please note that due to workforce controls, Newcastle is only available to existing HMRC staff in this location.

About the job

Job summary

Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.

Visit our YouTube channel to watch the full series and come and discover your potential.

Shape the Future of HMRC’s Technology Platforms

The Chief Engineering and Platform Office (CEPO) are leading HMRC’s technology transformation — simplifying systems, modernising IT delivery, and creating a future-ready digital landscape. Our mission is to reduce complexity by consolidating applications and adopting scalable, service-based solutions from trusted commercial partners.

As the strategic authority for platform provision, CEPO ensures HMRC’s business groups, products, and services are supported by robust, secure, and innovative infrastructure. We set the direction, lead governance, and guarantee that every live service meets the highest standards — enabling efficient, reliable, and user-focused digital experiences for millions of customers.

Job description

As a Lead Infrastructure Engineer, you will lead the design, implementation and evolution of robust infrastructure capabilities across HMRC's digital estate. You will provide authoritative technical leadership in observability, cloud engineering, automation and resilience — ensuring HMRC’s platforms remain secure, scalable and highly observable.

Working in partnership with product, platform and engineering teams, you will develop self serve infrastructure patterns, strengthen enterprise observability practices and optimise system performance using modern tooling and automation. You will play a key role in defining how we build, monitor and operate infrastructure in a way that supports both operational reliability and long term transformation.

You’ll also contribute to wider technical communities of practice, championing engineering standards and sharing expertise across the organisation.

Person specification

We seek an experienced professional with hands-on-experience in infrastructure engineering, demonstrating technical leadership capabilities in observability and self-serve platforms. You will contribute to our vast digital tax programmes, working with cloud engineering, SaaS platforms and observability technology and Borders & Trade innovations that directly impact millions of citizens.

Responsibilities

Lead infrastructure delivery with a focus on observability, resilience, and modern engineering practices.
Provide expert technical leadership, coaching and guidance to platform and product teams.
Design and implement cloud based observability platforms using Infrastructure as Code and
automation.
Develop reusable, self-serve infrastructure patterns that accelerate delivery for engineering teams.
Optimise enterprise system performance through advanced observability and monitoring
capabilities, including AI assisted tooling.
Collaborate with engineers, architects and product teams to drive consistent, high quality
engineering standards.
Contribute actively to technical communities, influencing best practice across the department.

Essential Criteria:

You will be able to demonstrate:

Significant hands on experience delivering complex infrastructure solutions, including cloud,
hybrid IT or SaaS platforms.
Proven capability in designing, implementing and exploiting observability solutions and
Infrastructure as Code.
Strong technical leadership skills, including coaching and guiding teams in complex engineering environments.
Proficiency in using cloud engineering platforms such as AWS and Azure, combined with
experience of hybrid or multi cloud systems.
Experience developing self-serve engineering capabilities or reusable infrastructure patterns.
Ability to optimise system performance, resilience and security using modern observability and automation tooling.
Strong communication and collaboration skills, with the ability to influence engineering teams
and stakeholders.
Commitment to continuous learning, technical excellence and community contribution.

Desirable Criteria:

Professional experience with the Dynatrace SaaS platform or similar.
Understanding of government or public sector technology requirements.