Learning And Engagement Officer

Learning And Engagement Officer needed!!

* Salary: £33,699.00
* Location: South Tyneside

* Hours: Monday - Friday 9am - 5pm

Fixed term role until October 2026 - start date ASAP.

Hybrid working with requirement to be in office 3-4 days, or as role requires therefore North East base preferable.

Overall Objectives of the Post:
As a Learning and Engagement Officer, you will play a key role in supporting the implementation of a transformational programme to update our HR and finance systems.
This role directly supports the projects implementing iTrent (People and Payroll) and TechnologyOne (Finance, Income and Procurement) systems, enabling our workforce and Elected Members to learn and change their ways of working.
Working with the project leads for engagement, communication and training, this role is pivotal in ensuring the effective use of the systems by the Council workforce and our Elected Members.

Key Tasks of the Post:

As a Learning and Engagement Officer, you will:

Support the HR and Finance Systems Programme Manager and the relevant teams in the Council in delivery of the new iTrent and TechnologyOne systems

Support on the engagement and roll out of the new iTrent and TechnologyOne systems by coordinating and delivering effective engagement activities for all staff and Elected Members

Work closely with the project leads to design and deliver user testing and feedback sessions which identify training needs of employees

To support the project delivery throughout testing phases, attending and co-ordinating workshops and engagement sessions across multiple sites with all key stakeholders

Lead and support the design, delivery, and evaluation of impactful learning and training initiatives, including workshops and training programmes, to enable the successful implementation of iTrent and TechnologyOne systems

Support the co-ordination and delivery of effective training aligned to our Elected Member Development Training Programme as appropriate to enable their effective use of the system(s)

Consider the engagement strategies to deliver learning support for employees who are not digitally connected, and create innovative methods of engagement

Apply today!

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