Learning Support Facilitator

Learning Support Facilitator 
Location: HMP Ashfield 
Salary: £30340-£34858
Full Time, Permanent 

Make a Real Impact in Inclusive Education 

Are you passionate about supporting learners with diverse needs? Do you have experience designing and delivering learning support strategies that create inclusive environments? Serco is looking for a proactive, knowledgeable, and committed Learning Support Facilitator to join our education team at HMP Ashfield. 

Key Responsibilities 

• Lead the development and implementation of the Additional Learning Support (ALS) strategy for learners with learning difficulties and/or disabilities (LDD). 

• Act as the main point of contact for ALS referrals and provide guidance on support planning. 

• Oversee the use of screening tools during learner induction and deliver staff training on their application. 

• Ensure support plans are clearly communicated and consistently applied across teaching and support teams. 

• Develop accessible learner resources and support materials. 

• Advocate for inclusive practices across the prison education setting. 

• Monitor ALS effectiveness through data analysis and contribute to strategic reporting. 

• Attend regional/national SEND meetings to inform and share best practice. 

• Collaborate with Curriculum Managers and the wider education team to drive quality and compliance. 

What You'll Need 

Essential: 

• Strong knowledge of LDD and Special Educational Needs and Disabilities (SEND). 

• Experience supporting learners with LDD, ideally in prison or similar education environments. 

• Ability to assess needs and develop personalised support plans. 

• Familiarity with inclusive teaching practices and relevant legislation (e.g. Equality Act 2010). 

• Experience delivering CPD sessions to build staff capability. 

• Strong IT, organisational, communication, and problem-solving skills. 

Desirable: 

• Working knowledge of the SEND Code of Practice. 

• Relevant qualification in SEND (or willingness to work towards one). 

• Experience using ICT tools for ALS delivery. 

• Leadership experience in promoting inclusive education. 

Additional Information 

• Occasional travel may be required to support SEND and Ofsted standards across other prisons. 

• You will be part of a team committed to high-quality teaching, learning, and continuous improvement within secure environments. 

What we offer:

• 25 days annual leave plus bank holidays.
• Up to 6% contributory pension scheme.
• A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality.
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
• A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
• A safe and supportive culture.
• A company passionate about diversity and inclusion.

Apply today and be part of a team that changes lives through education

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.