Library Assistant

Job Role: Library Assistant

Location: Stranmillis, Belfast

Pay Rate: £13.98

Hours: 12 hours per week- MONDAY 5PM - 9PM, TUESDAY 9AM - 1PM, WEDNESDAY 9AM - 1PM

As a library assistant you will assist in the efficient day to day operation of the library issue desk. You will contribute to the effective delivery of a high-quality library service to students and staff, using initiative to resolve any borrowing and access issues as necessary. Basic Access NI check required before starting.

Main responsibilities:

* Staff the library's issue desk; operate the Library Management System (WorldShare Management Services), to issue, discharge, renew items, register users and collect fines, as well as carry out searches and maintain records in accordance with procedures

* Provide proactive assistance to users in the general use of library services and facilities

* Answer library enquiries from users in person, by telephone and by e-mail

* Offer basic advice and guidance to students and staff on selecting, locating and accessing appropriate resources on reading lists and for use in assignments/research

* Offer basic instruction in the use of the library's collection of electronic resources; including e-journals, eBooks and academic databases and refer complex queries to the appropriate member of senior staff

* Offer basic guidance to students and staff on copyright in relation to the use of library materials (print and electronic) ensuring compliance with statutory and licence obligations

* Offer basic guidance to students on Harvard Referencing, in order to support best practice in academic writing

* Proactively advise library users on their rights and responsibilities in relation to library rules and policies including fines, overdue or lost items and the appropriate use of library facilities

* Accurately handle and record the receipt of all monies collected in the day-today operation of Library services, till reconciliation and cashing up

* Maintain the order and organisation of Library resources using the Dewey Decimal Classification System, including shelving, tidying and weeding of books and periodicals, and other library material

* Ensure that administrative and clerical routine duties are carried out accurately and efficiently. These may include photocopying, preparing resources for user access, assisting with the processing of new materials for addition to stock, processing library borrower cards, stock inventory, recording the door count, word processing and undertaking any other related activity

* Open and lock up the library on a daily basis, being the first point of contact in the event of incidents occurring, particularly during evening working hours

* Offer guidance and advice to new students and participate in library induction tours

* Ensure that equipment in the library is in working order and report faults where necessary

* Carry out any other duties which are appropriate to the post as may be reasonably requested

You will have:

- 5 GCSE passes at Grade C or above (or equivalent qualifications) to include qualifications that demonstrate literacy/proficiency in English Language and Numeracy

- Previous face-to-face customer service experience

- Excellent interpersonal and organisational skills

- Cash handling experience

- Knowledge of the Dewey Decimal Classification system

- Previous experience of working in a library

- Experience of working with an automated library system

If this sounds like the role for you then please apply today!

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.