NHS Co-Ordinator/Spire Nottingham/Tollerton/4 Month Fixed Term Contract/Part Time 22.5 Hours
Spire Nottingham Hospital has an exciting opportunity for a NHS Co-Ordinator to join the team on a 4 month Fixed Term Contract.
Duties and responsibilities:
The post holder is required to work with the Capacity and Utilisation Manager to ensure all NHS administrative processes within the hospital are maintained effectively through strict compliance to Spire procedures. The post holder will work closely with the Senior Management Team, Clinical Leads and Senior Nurses to monitor KPIs for elements of the patient pathway concerning access and monitor quality of inpatient/daycase/outpatient treatments.
- To action ongoing NHS contract requirements, liaising with key departments as appropriate
- To actively work through total open pathways for all NHS patients ensuring the 18-week breach
is adhered to. - To ensure weekly meeting attendance, and actions worked through appropriately
- To act as a hospital contact and to be responsible for the internal administrative processes
regarding all NHS activity. - To monitor and administer the patient journey throughout. Ensuring missing outcomes for all
consultant led activity in outpatients are update, updating various spreadsheet trackers daily,
and generally ensuring all patients are being treated within their allocated time frames. - To deal with patient appointment queries effectively and change/discharge when necessary,
following any investigation work. - To be responsible and ensure reporting and compliance of key required information
- Ensure team focus on relevant targets within the team.
- To monitor NHS patient clinics ensuring slot allocation is available for patient choice as agreed
with consultants. - Liaise and communicate with all other departments across the hospital and hub at all stages of
the patient journey to prevent any errors. - Using email and telephone calls to communicate with other hospitals, GP surgeries and medical
secretaries where necessary - Develop effective working practices with the Capacity Managers to communicate clinic analysis
and promote collaborate working to maximise clinic capacity, identifying any areas of
inefficiency. - Responsible for actively monitoring RTT targets, flagging any potential breaches which may
impact on patient care in a timely manner. - Liaise with the trusts and update RTT position and pathways
- Liaise with patients to agree TCI, OPA to prevent breaches and track their pathways.
Who we're looking for:
- NVQ Level 3 in administration or Information Technology and/or equivalent experience
- Evidence of ongoing personal development
- Good standard of secondary education with demonstrable literacy and numeracy skills
- Management/supervisory qualification
- Track record of successful delivery in a similar role.
- Experience of working with data and information
- Experience of producing and working with computer-based systems to track and record information
- Experience of working as part of multi-disciplinary team
- Advanced software skills including Microsoft Office packages and excellent speed/accuracy level of keyboard skills.
- Understanding and experience using hospital systems including SAP and other patient data systems.
- Knowledge of medical terminology
Benefits:
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- 'Spire for you' reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
Our Values:
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion.
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
We commit to our employees' well-being through work life balance, on-going development, support and reward.
"Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services."
Our vision is to be recognised as a world class healthcare business bringing together the best people who are dedicated to developing excellent clinical environments and delivering the highest quality patient care.
Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
For us, it's more than just treating patients; it's about looking after people.
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