Office Support Admin

Office Administrator / Customer Service Assistant - 100% office based in Greenford Middlesex
📍 Full-time | £30,000 - £32,000 per annum | 45 hours/week | Monday to Friday | Immediate Start

✅ What We're Looking For:

• A confident communicator with excellent organisational skills
• Solid experience with Microsoft Excel (spreadsheets, reports, data entry)
• Experience using BisTrack (or similar ERP/order management software)
• A proactive attitude and the ability to juggle multiple tasks
• Someone comfortable working in a hands-on, industrial-style office environment
• you will live locally within a 30 min commute
• Reliable, detail-oriented, and happy to get stuck in wherever needed

Are you a hands-on, can-do person who thrives in a fast-paced environment? We're on the lookout for a reliable and proactive Office Administrator to join our hardworking team at a no-frills, gritty but friendly office where every day brings something new.

This isn't your typical shiny corporate environment - you won't find bean bags or baristas here. But what you will find is a tight-knit team, a workplace where your efforts are seen and appreciated, and a role that will keep you busy, involved, and valued.

💼 What You'll Be Doing:

You'll be the glue that keeps our small but busy operation running smoothly. Your responsibilities will include:

Meeting and greeting customers in our shop

Answering and transferring incoming calls

Taking and processing customer orders via phone and email

Responding to queries about products, deliveries, and replacements

Using BisTrack to manage orders, stock availability, and customer records

Using Excel for reports, data entry, and administrative tasks

Helping with invoicing, credit control, and general finance support

Occasionally going into the warehouse to check on product availability

Drafting reports, correspondence, and managing office documentation

Organising office equipment, supplies, and contracts

Assisting with payroll and booking travel, meetings, or events as needed

Maintaining filing systems and databases

Pitching in with any other clerical duties that help the office run efficiently

🕒 Role Details:

Hours: 45 hours per week (start time to be discussed)

Days: Monday to Friday

Salary: £30,000 - £32,000 depending on experience

Start Date: ASAP

✅ What We're Looking For:

• A confident communicator with excellent organisational skills
• Solid experience with Microsoft Excel (spreadsheets, reports, data entry)
• Experience using BisTrack (or similar ERP/order management software)
• A proactive attitude and the ability to juggle multiple tasks
• Someone comfortable working in a hands-on, industrial-style office environment
• you will live locally within a 30 min commute
• Reliable, detail-oriented, and happy to get stuck in wherever needed

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.