Operations Manager - Transport & Logistics
Our client is a well-established, family-run business operating since 1995, built on strong values of service, reliability, and continuous improvement.
The business has grown significantly through ongoing investment and diversification, offering:
- Container and general haulage
- Warehousing and storage solutions
- Depot and workshop services
- Training and support services
Located close to major transport networks, with additional operational presence in Grangemouth, they support customers across Scotland and beyond.
The company holds:
- ISO 9001, ISO 14001, ISO 45001 accreditation
- RHA and UKWA membership
🎯 Role Overview
This is a key leadership role within the business, responsible for managing and supporting transport operations across all departments.
The successful candidate will ensure:
- Safe, compliant, and efficient delivery of goods
- Strong operational performance against KPIs
- Cost-effective use of fleet and driver resources
- High standards of health & safety
You will work cross-functionally, building strong relationships across the organisation to support overall business success.
🔧 Key Responsibilities
Operational Management
- Oversee day-to-day transport operations across the business
- Plan for short- and long-term operational requirements
- Ensure operational continuity across people and assets
- Deliver efficient transport planning aligned to budget and KPIs
Performance & Improvement
- Monitor performance through data analysis and KPI reporting
- Identify and implement continuous improvements
- Improve fuel efficiency and overall operational cost performance
- Prepare and present KPI reports to senior management
Resource & Fleet Management
- Ensure effective utilisation of drivers and vehicles
- Collaborate with maintenance teams to ensure fleet is fully serviced and compliant
- Manage both planned and reactive maintenance requirements
Compliance & Safety
- Ensure full compliance with:
- Tachograph regulations
- Working Time Directive (WTD)
- UK & EU transport legislation
- Work closely with Health & Safety teams to uphold best practice
- Promote a culture of safe and compliant working
Commercial & Customer Focus
- Ensure customer requirements are delivered in a timely, controlled and measurable manner
- Identify and develop opportunities for new business
- Support the delivery of high service standards and customer satisfaction
Leadership & People Management
- Lead, motivate and develop operational teams
- Conduct performance reviews and identify training needs
- Support recruitment, training and retention of drivers
- Build a strong team culture focused on continuous improvement and delivery
✅ Key Experience & Qualifications
- Proven experience in transport / logistics operations management
- Strong background in:
- Container haulage and/or general haulage
- Experience managing operational performance and financial outcomes
- Strong working knowledge of:
- Driver Hours regulations
- Working Time Directive (WTD)
- UK transport legislation
- Demonstrated leadership experience managing teams
- Transport Manager CPC (desirable, not essential)
- Strong IT literacy across transport systems
🧠 Skills & Competencies
- Strong organisational and planning capability
- High level of problem-solving and continuous improvement focus
- Strong financial and budget management skills
- Ability to think logically and make decisions under pressure
- Effective leadership and team management capability
- Strong communication skills across all levels
- Good geographical knowledge
🎁 Benefits
A&D Logistics offers a competitive benefits package in line with the market.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
