Pensions Administrator

Payroll Administrator

Location: Home-based (UK-wide)
Pay rate: £17.95 Per hour
Hours: 37.5 Per week Monday to Friday 09:00 to 17:30
Contract type: Temporary until 30th September 2025
Start date: Immediate

Are you looking for a meaningful role where your experience, reliability, and attention to detail are truly valued? Our Client Capita understand the importance of life experience and the steady hand it brings to a team. As a Payroll Administrator, you'll play a vital role in delivering accurate and timely payroll and HR services to a wide range of clients. Whether you're returning to work, seeking a flexible home-based opportunity, or looking to apply your skills in a supportive and professional environment, we welcome your application.

Key Responsibilities:
* Deliver end-to-end HR and payroll services using the Access/Selima Payroll platform, ensuring accuracy, compliance, and timely processing.
* Resolve customer queries with professionalism and clarity, supporting team learning and enhancing the customer experience.
* Maintain high standards of service delivery, meeting deadlines and Service Level Agreements (SLAs).
* Build and maintain strong working relationships with internal and external stakeholders.

Specific Responsibilities:
* Process payroll tasks in line with Access/Selima workflows and checklists.
* Identify and resolve payroll errors before issuing client reports.
* Submit BACS files and third-party statutory submissions accurately and on time.
* Maintain employee records, ensuring correct application of tax codes, pension schemes, and benefit deductions.
* Handle pension-related activities including opt-ins, opt-outs, and retirement requests.
* Interpret and apply client policies for accurate absence and benefit processing.
* Support colleagues and escalate concerns to the Team Leader when necessary.
* Stay up to date with customer policies and national terms and conditions.
* Perform manual payroll calculations when required.

Person Specification:
Essential Qualifications & Experience:
* Proven experience using the Access payroll system.
* Strong background in customer service and meeting performance standards.
* Knowledge of HR, Payroll, and Pensions legislation.

Skills & Knowledge:
* Proficient in Microsoft Excel, Word, and Outlook.
* High level of accuracy and attention to detail.
* Strong communication skills, both written and verbal.
* Ability to prioritise workload and remain calm under pressure.
* Experience with Client Relationship Management (CRM) systems.
Rewards & Benefits:
* Attractive payrates
* Overtime opportunities
* Instant access to the Blue Arrow training portal
* Auto enrolment in pension schemes
All applications will be subject to pre-employment and referencing checks, inclusive of DBS.
So, if you have knowledge and experience of the payroll cycle, then apply to us today!