POA Administrator

Pre- Operative Assessment Administrator| | Spire Leicester Hospital | Oadby Leicester | Excellent Benefits | Part timer 17.5 hours per week, Permanent
Job Purpose
To assist the pre-operative assessment lead in providing a high level of administrative support for Pre-operative (Inpatients and day case) Located in Pre-Operative Assessment area, this role will ensure the provision, accuracy and maintenance of all medical notes and associated clinical pathways, labels, wristbands and all other mandatory requirements on day of pre-operative assessment and day of admission. Ensuring that the hospital meets the regulatory and Spire standard of the single patient record.
This role requires good communication and liaison with all hospital departments.
This is a part time role 17.5 hours per week
Founded in 1989, Spire Leicester is a high performing hospital with a great track record in superior patient care. We practice some of the most advanced treatments on the latest generation imaging, and diagnostic technology, meaning we can offer everything from screening, rehabilitation and cutting-edge surgical procedures in specialist fields like orthopaedics and cancer care.
Overall Responsibilities
- Forward planning from the Clinic and TCI lists to ensure that minimum data set (Medical Records, Booking Form, GP referral, GP clinical summary are on site and available for the patient's pre-operative assessment appointment and the date of admission.
- With the help of the pre-operative administration and clinical team ensuring all short dated bookings 7 days patients are captured and minimum data set (Medical Records, Booking Form, GP referral, GP clinical summary are available as above.
- Ensuring absolute accuracy with notes, associated clinical pathways, labels, wristbands
- and all other mandatory paperwork as per check lists.
- Maintain hospital and departmental electronic and manual filing systems accurately.
- Use track file to receive and return medical notes to all departments.
- All patient notes and associated paperwork to be on the ward within the agreed period for short dated patients 7 days.
- Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies.
- Assistance with capturing ePOA questionnaires by contacting all patients with completion rate 100%.
- Booking of mini clinic appointments
- Capturing GP summaries for all POA patients and file in medical records ahead of POA.
- Compiling patient information packs ready to be given out in mini clinic.
- Filing all loose documentation in medical records prior to going to next department.
- Undertake necessary filing and printing for POA Nurses.
- Preparing PROMS information pack and supporting patients to complete while they are in the hospital attending mini clinic and validating all PROMS data online ( matching up SAP)
- Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post.
- Contacting patients on NFC pathway, informing Consultant and Anaesthetist and arranging mini clinic if required for NFC patients.
Experience
Good standard of secondary education with demonstrable literacy and numeracy skills
- Track record of successful delivery in a similar role, in an office and / or customer service environment
- Good telephone manner
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- 'Spire for you' reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
If you feel you could apply your experience to this exciting role and are motivated by the opportunity, then please apply today.